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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,668 Reviews
Sunday showroom: By appointment only. At Premier Cape Cod, conveniently located 1 mile south on Exit 7 off Route 6 at 460 Yarmouth Road in Hyannis, we're proud to be able to bring the convenience and selection of big-city service to the personal feel and peace of mind of small-town, local shopping. Our mission is to provide the absolute best car-buying experience for drivers all across Hyannis, Plymouth, Falmouth, Barnstable, Yarmouth, and all of Cape Cod & Islands by building and fostering an environment of honesty, transparency, and professionalism through our Pure Price philosophy.
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460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,668 reviews

February 21, 2023

I have worked closely with Jack Moran over the past few years purchasing new vehicles. He has been on the spot and available at all times for any questions I may have before purchasing a vehicle. Very inf More

by don80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Danielle Del Buono, Jackie Moran
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Feb 22, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you, Don! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 20, 2023

Annual MA state inspection done while I waited at the service center. Very pleased with the result. More

by HOGAN_MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
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Feb 21, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your feedback with us, Mark. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 18, 2023

Nicole is always nice and keeps me informed and also works with my extended warranty people More

by CROWNK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Feb 19, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 17, 2023

Great service from the front room to the back. Henry is the best mechanic period!! More

by Bazookajo13!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Del Buono, Kristina Babcock
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Feb 19, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 16, 2023

Purchased a jeep wrangler, information was upfront and honest. The dealership is clean and professional. Highly recommend. Obrian was my sales associate, his communication was great and timely. More

by Ctdefense
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Obrian Lawrence
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Feb 17, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Obrian here at Premier Chrysler Dodge Jeep RAM Cape Cod. Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

February 14, 2023

Professional, knowladgeable and friendly staff. The service they offer is highly reccomendable by me and i would not hesitate to tell my friends and family about this establishment and staff I wan More

by willismscourtney297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Giovanni Richardson, Danielle Del Buono
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Feb 15, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing your thoughts about your experience with Giovanni and our team here at Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 14, 2023

Service Advisors were very professional. Service mechanics solved issue with my jeep. It was a pleasure to work with the service department. Thank you again. Sarah More

by Cape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mandirola
Report | Print
Feb 15, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind words for our service department, Sarah! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 11, 2023

I had to go back twice to fix a recall issue . Sever wobbling in front end . They told me I need new rotors and breaks (it's a 2020 . Two ma janice said I didn't need any rotors or breaks . They More

by pbetrovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristina Babcock
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Feb 15, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Danielle Laham DLaham@drivepremier.com

Feb 15, 2023 -

pbetrovski responded

They took two tries to fixed the defective front end stabilizer which took weeks . They said I need new breaks and rotors . My jeep is a 2020 few miles on it and I thought that was odd so I had my jeep check by two other mechanics both said the rotors and breaks are find . The solution , not a quick one unfortunately ,is new management with an intense customer service training class/seminar . Your Reputation is becoming very bad You are in life support Respectfully submitted a loyal jeep owner Peter B

February 09, 2023

Nicole did a great job communicating throughout the process! Even got a complimentary car wash! More

by Edgallant40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Mark Mandirola
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Feb 10, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 08, 2023

The service was fast and efficient. Shawn was great to work with and Henry is the best! More

by MYLES12398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mandirola
Report | Print
Feb 09, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing your thoughts about your experience with Shawn and Henry here at Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com

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