Premier Chrysler Dodge Jeep RAM Cape Cod

This past Saturday, January 28 I was scheduled to come in for an oil change and was greened by a very professional and personable customer service rep in the service department by the name of Shawn. I also a for an oil change and was greened by a very professional and personable customer service rep in the service department by the name of Shawn. I also asked them to please check one of the tires on my 2020 Jeep Grand Cherokee, which sensors showed was low in air. I did not realize that all four of my tires, which were original to the lease, were very worn as I do a lot of off keep driving and am at 41,000 miles now. I was thrilled that they had the four tires that I needed in stock, brand new, and the time to put them on to ensure my & the vehicle safty. I was very happy with the exemplary and expeditious service I received from Shawn (and the two mechanics that I also spoke to briefly) while I was therefor the 2 hours of service time. Shawn, did an outstanding job, despite being the only one in the service department that day, managing people and calls coming in and out. It was a very pleasant experience and my husband and I have thought to at least two vehicles from Premier JEEP and seen many people come and go. Shawn is wonderful and hope he is one who will stay on board. Sincerely, Sharon Hughes West Yarmouth, Mass. More

Service was very good! Kris got to me fairly quickly to go over the diagnosis and it was fixed quickly. Kris got to me fairly quickly to go over the diagnosis and it was fixed quickly. More

Our Service Advisor Shawn was excellent! He was very flexible and responsive to the situation with our Jeep!! Appreciate his and the dealerships overall efforts!!! He was very flexible and responsive to the situation with our Jeep!! Appreciate his and the dealerships overall efforts!!! More

Communication is fantastic from start to finish my jeep needed a lot of work not only was it done well but also fast needed a lot of work not only was it done well but also fast More

Very responsive, professional and worked hard at getting our family into a new vehicle. This is our third vehicle working with Rob and Premier and each experience has been great. our family into a new vehicle. This is our third vehicle working with Rob and Premier and each experience has been great. More

Nicole is awesome - very friendly and welcoming as well as knowledgeable. Communication was excellent. Very helpful scheduling a follow up as knowledgeable. Communication was excellent. Very helpful scheduling a follow up More

The service representatives are great! Shawn was very helpful and the communication during the service was on point. Shawn was very helpful and the communication during the service was on point. More

Clean,Profesional and Trustworthy that's what I look for when I choose where I get my Jeep serviced. Thanks Premier when I choose where I get my Jeep serviced. Thanks Premier More

Nicole was amazing! Service was great. Will go again in the future. Everyone was Very helpful Service was great. Will go again in the future. Everyone was Very helpful More

While the business was down a few people that day due to various reasons, my car had its oil changed in what seemed like no time at all. The quoted me upwards of 2 hours wait time and still managed to get i various reasons, my car had its oil changed in what seemed like no time at all. The quoted me upwards of 2 hours wait time and still managed to get it done before that! I have never had an issue here and coming from a family of Jeeps, we continue to use this dealer/service center for all our varying needs! More