Premier Chrysler Dodge Jeep RAM Cape Cod

I brought my Jeep Wrangler to Premier for service. Nicole was exceptional, and even though staff was limited on a Saturday, my service was completed very quickly. The waiting experience was real ple Nicole was exceptional, and even though staff was limited on a Saturday, my service was completed very quickly. The waiting experience was real pleasant and everyone on staff was friendly and helpful. As a bonus, I received a coupon by text for a free car wash at the local service next door. Amazing! More

Great group of people. Very friendly, very clean, overall perfect experience. If I buy a car again I'll come back Very friendly, very clean, overall perfect experience. If I buy a car again I'll come back More

Great place for service. They communicate throughout the process and do great work. Would definitely use them again They communicate throughout the process and do great work. Would definitely use them again More

Got my wagoneer all fixed up and much faster than expected with great communication as well. Great experience over all. expected with great communication as well. Great experience over all. More

I had been shopping for a new vehicle for weeks and my experience at Premier Cape Cod was by far superb to any of the other dealerships I visited. The staff were friendly and professional. I never felt ha experience at Premier Cape Cod was by far superb to any of the other dealerships I visited. The staff were friendly and professional. I never felt haggled or pressured in any way. The dealership was fast and efficient and very good at what they do. I doubt I will ever purchase a vehicle elsewhere again! Thank you O'Brian and staff! More

Great customer service. Quick turn around time. Pleasant waiting area. Easy on line scheduling Nice people. Quick turn around time. Pleasant waiting area. Easy on line scheduling Nice people. More

Great customer service from Sales, Gio was easy to get in touch with on top of everything from start to finish and very personable! Highly recommend if you see something in Hyannis get in touch with Gio! And touch with on top of everything from start to finish and very personable! Highly recommend if you see something in Hyannis get in touch with Gio! Andrew is on top of his game with all your paperwork as well smooth sailing here. More

I purchased a used 2015 CRV Honda from Premier. When I test drove the car it had not yet been fully serviced, and I noticed a hesitation, which I discussed with the salesman who assured me that Pr When I test drove the car it had not yet been fully serviced, and I noticed a hesitation, which I discussed with the salesman who assured me that Premier throughly evaluates and services all their cars before they leave the lot. It was the exact model and year of car I was searching for, and I felt Primer had the best price, and offered the best trade in value. It took a few days to service the car and after the service I felt a vibration, which I brought to the salesman's attention. I brought the car to my mechanic and he ran tests on the vehicle.... I will not bore you with the lengthy process or details. In the end the car needed servicing because of what my mechanic found. It took about a month of communications with emails, calls and some direct conversations, to address my concerns with Premier but finally action was taken on repairs. During the discussions whenever I communicated with the Store Manager, Al Testa, he would respond to my concerns the same day or by the next day upholding Premiers commitment to quality customer service. I appreciated that I could speak to the Store Manager directly and he did take the time to listen and address my concerns. Justin Thomas, the Salesman, did his best to answer my questions, and concerns and I found him to be very attentive. Later in the process Shawn Sturdevant, Service Advisor, supported and arranged for all the services my car needed. I found Shawn to be very respectful and professional in all my dealings with him. His courtesy and email communication assisting me was most helpful in the way that it all turned out to be the best outcome for me as a consumer. What I learned – It is best to go to a reputable dealer, like Premier, where quality customer service is a priority. I really appreciated Premiers honoring of our agreements even though it took some time. Because it took time Premier also provided me with a gestures of good will replacing my floor mats from plastic to carpets. From my I experience I am confident recommending Premier because in my situation they clearly put customer satisfaction as a #1 priority. Sincerely NM More

Jack is a great asset very knowledgeable. My experience with Premier has been outstanding and would recommend to anyone looking for great customer service. My experience with Premier has been outstanding and would recommend to anyone looking for great customer service. More