Premier Chrysler Dodge Jeep RAM Cape Cod

Great dealership!! I had a very good experience dealing with O'Brian Lawrence we did everything over the phone and I was in and out when I picked up my vehicle. with O'Brian Lawrence we did everything over the phone and I was in and out when I picked up my vehicle. More

I can’t comment on pricing or quality of work because I don’t know enough about it but customer service is great. They always try to accommodate and have a very nice waiting area. don’t know enough about it but customer service is great. They always try to accommodate and have a very nice waiting area. More

I told the service department I had a bad tire sensor. They charged me $140 to tell me the same thing. I can’t believe you would take advantage of people during a time like this. They charged me $140 to tell me the same thing. I can’t believe you would take advantage of people during a time like this. More

I appreciate the service that I got the Care which was taken to make sure my vehicle is clean inside of virus and the use of a vehicle while I had my vehicle front in alignment taken to make sure my vehicle is clean inside of virus and the use of a vehicle while I had my vehicle front in alignment More

Danielle is the best at what she does. What ever my car needs she makes sure it gets done ! One day I was in a pinch and needed an oil change ASAP she came and picked up my car and brought it back ! I won’ needs she makes sure it gets done ! One day I was in a pinch and needed an oil change ASAP she came and picked up my car and brought it back ! I won’t go anywhere else EVER. More

A great experience with Jack on purchasing a new Grand Cherokee. Very nice guy, polite and courteous. Will be sure to tell others what a great experience it was. Mike Taylor Cherokee. Very nice guy, polite and courteous. Will be sure to tell others what a great experience it was. Mike Taylor More

The service provides information and service when and if I need them They stand behind the workmanship for as long as I drive there vehicle this is my second lease and would go nowhere else I need them They stand behind the workmanship for as long as I drive there vehicle this is my second lease and would go nowhere else More

Ordered a jeep rubicon hardtop in October - was told it would arrive no later than mid Nov. The hardtop did not arrive until December 31st. Did not get update on arrival until I called. Set up appt for har would arrive no later than mid Nov. The hardtop did not arrive until December 31st. Did not get update on arrival until I called. Set up appt for hardtop to be installed for Jan 13th at 1:00pm. Was told it would be completed that day. Arrived at 4:30pm & jeep top not completed. Waited for one hour at Premier - only to be told at 5:30pm that the electrical component of the hardtop could not be completed. Was told that it would be completed the next morning. Received a text at 9:00am the next morn saying the jeep was ready. Again I had to find a ride to Premier to pick up the jeep at 4:30pm after I got out of work. There was no one to help me figure out the workings of the new back windshield wiper. I am studying my jeep handbook to figure it out still. Not to mention, that the first night I appeared to pick up my jeep - when it was not ready, I was told to pull into the big garage with a friend’s hatchback to pick up my soft top. The mechanic in the service dept was yelling at me that I was not pulling in correctly & was obviously angered. Shouldn’t I have been the one upset that I wasted a trip to Premier when my vehicle was not ready? I had already been waiting an hour for service. As I sat waiting for my jeep to be ready for an hour that first night, I had to listen to a political diatribe from one of the Premier employees ranting politics in the other room - spewing f-bombs about HER politics! Totally unprofessional!! Lastly, $2800 for my jeep hardtop & $400+ for labor. Whaat!! More

Rob Dombrowski was an excellent sales person. He took the time to listen to our questions. He was very informative and we would buy a car from him again. Andrew Dent was one of the best finance people I time to listen to our questions. He was very informative and we would buy a car from him again. Andrew Dent was one of the best finance people I have worked with in a car dealership. Again, very informative of our choices and no pressure to pick an extended package. More

Awesome service from start to finish!! I was able to sit in your beautiful lobby while the work was completed. Last but not least, you also fixed a warranty issue without me asking;) sit in your beautiful lobby while the work was completed. Last but not least, you also fixed a warranty issue without me asking;) More