Premier Chrysler Dodge Jeep RAM Cape Cod

I told the service department I had a bad tire sensor. They charged me $140 to tell me the same thing. I can’t believe you would take advantage of people during a time like this. They charged me $140 to tell me the same thing. I can’t believe you would take advantage of people during a time like this. More

I appreciate the service that I got the Care which was taken to make sure my vehicle is clean inside of virus and the use of a vehicle while I had my vehicle front in alignment taken to make sure my vehicle is clean inside of virus and the use of a vehicle while I had my vehicle front in alignment More

Danielle is the best at what she does. What ever my car needs she makes sure it gets done ! One day I was in a pinch and needed an oil change ASAP she came and picked up my car and brought it back ! I won’ needs she makes sure it gets done ! One day I was in a pinch and needed an oil change ASAP she came and picked up my car and brought it back ! I won’t go anywhere else EVER. More

A great experience with Jack on purchasing a new Grand Cherokee. Very nice guy, polite and courteous. Will be sure to tell others what a great experience it was. Mike Taylor Cherokee. Very nice guy, polite and courteous. Will be sure to tell others what a great experience it was. Mike Taylor More

The service provides information and service when and if I need them They stand behind the workmanship for as long as I drive there vehicle this is my second lease and would go nowhere else I need them They stand behind the workmanship for as long as I drive there vehicle this is my second lease and would go nowhere else More

Ordered a jeep rubicon hardtop in October - was told it would arrive no later than mid Nov. The hardtop did not arrive until December 31st. Did not get update on arrival until I called. Set up appt for har would arrive no later than mid Nov. The hardtop did not arrive until December 31st. Did not get update on arrival until I called. Set up appt for hardtop to be installed for Jan 13th at 1:00pm. Was told it would be completed that day. Arrived at 4:30pm & jeep top not completed. Waited for one hour at Premier - only to be told at 5:30pm that the electrical component of the hardtop could not be completed. Was told that it would be completed the next morning. Received a text at 9:00am the next morn saying the jeep was ready. Again I had to find a ride to Premier to pick up the jeep at 4:30pm after I got out of work. There was no one to help me figure out the workings of the new back windshield wiper. I am studying my jeep handbook to figure it out still. Not to mention, that the first night I appeared to pick up my jeep - when it was not ready, I was told to pull into the big garage with a friend’s hatchback to pick up my soft top. The mechanic in the service dept was yelling at me that I was not pulling in correctly & was obviously angered. Shouldn’t I have been the one upset that I wasted a trip to Premier when my vehicle was not ready? I had already been waiting an hour for service. As I sat waiting for my jeep to be ready for an hour that first night, I had to listen to a political diatribe from one of the Premier employees ranting politics in the other room - spewing f-bombs about HER politics! Totally unprofessional!! Lastly, $2800 for my jeep hardtop & $400+ for labor. Whaat!! More

Rob Dombrowski was an excellent sales person. He took the time to listen to our questions. He was very informative and we would buy a car from him again. Andrew Dent was one of the best finance people I time to listen to our questions. He was very informative and we would buy a car from him again. Andrew Dent was one of the best finance people I have worked with in a car dealership. Again, very informative of our choices and no pressure to pick an extended package. More

Awesome service from start to finish!! I was able to sit in your beautiful lobby while the work was completed. Last but not least, you also fixed a warranty issue without me asking;) sit in your beautiful lobby while the work was completed. Last but not least, you also fixed a warranty issue without me asking;) More

Thank you, communication was great, service was quick and delivered exactly what I needed. My appoint was set up as a Recall appointment initially, then I added an inspection. Upon arrival I was told there w delivered exactly what I needed. My appoint was set up as a Recall appointment initially, then I added an inspection. Upon arrival I was told there were no parts available for the recall. I felt a little duped. I would have appreciated knowing in advance that the Parts for my Recall were not available.I would have preferred to schedule a time where I could get all of the work done at once, in lieu of having to make several appointments and spending additional time at the dealership. More

Jack in sales as well as the finance director and general manager are all class acts and treat you with respect they all are a great team .. manager are all class acts and treat you with respect they all are a great team .. More