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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,666 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,666 reviews

January 09, 2021

Michelle was very friendly and frank with her answers all while making me feel like...how could I go elsewhere when the time comes to buy a new vehicle. I deeply appreciate her assistance. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jan 11, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for the great feedback, Don! Michelle will be glad to hear she gained a loyal customer. We appreciate your review, from all of us at Premier Cape Cod.

January 09, 2021

Great experience! Staff were efficient and professional! Loved the text communication! Safety Covid precautions were in place! Effortless paying online! Easy pick up! My jeep is running well! More

by jjlala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jan 12, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your confidence in Premier Cape Cod, and for your business. We are thankful to have you as a customer!

January 08, 2021

Thanks to Rob Dombrowski and the service team for going out of their way to squeeze me in for a last minute visit before a long road trip! Really appreciated the flexibility and willingness to help! More

by Cape Tar Heel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Danielle Laham
Jan 08, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's always our pleasure to get you in for service! Thanks for choosing Premier Cape Cod. Safe travels!

January 08, 2021

Called for annual inspection and was pleasantly surprised to get an appointment the same day. The checkin and checkout process is timely and efficient. Dave provided excellent customer service! Thank you. More

by lisabaum110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Jan 08, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's our pleasure! Thank you for coming to visit us here at Premier Cape Cod - we hope to see you again next time!

January 07, 2021

We were able to get in very quickly for an oil change and was out within the hour! The staff was very friendly as well! More

by chelseap33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Jan 07, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's our pleasure to assist you! Thanks for trusting the Premier Cape Cod service team!

January 07, 2021

I am 78 yrs old. I only conduct business with people who treat me nicely. That’s why I the past year and a half I have purchased/ leased 2 vehicles. What little service I have required has gone as scheduled More

by Vogs
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jan 08, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for the kind review and your loyal business! We're grateful to have you as a Premier Cape Cod customer and look forward to your next visit!

January 07, 2021

Excellent people A very good experience No hard sell Excellent people A very good experience No hard sell Getting the sticker was easy A a a a a a a a a a a More

by teburne
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Justin Thomson
Jan 08, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for this awesome review of the Premier Cape Cod team! We hope to work with you again!

January 07, 2021

From check-in to check-out, my experience at Premier was easy and effective. The tailgate was repaired, and I was satisfied with the customer care and customer service. More

by Tom and Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Jan 08, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for trusting the Premier Cape Cod service team! We appreciate your kind review and hope to work with you again!

January 06, 2021

O'Brian worked very hard to get us into the Jeep we wanted. We were coming out a lease early, tracking to use too many miles. He spent lots of time understanding our situation and getting us exactly wh More

by jules8686
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Obrian Lawrence
Jan 06, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for the awesome feedback! We're glad to hear that O'Brian provided you with exceptional service during your visit, and we hope you're enjoying your new Wrangler so far. Take care and please don't hesitate to reach out if there's anything else we can assist you with! - The Premier Cape Cod Team

January 05, 2021

Do yourself a favor and stay away from this dealership. They charge thousands more than off Cape dealerships and their service department is terrible. 3 out of 5 of my experiences here have been a nightmar More

by Mattyg2282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Martin, Dave Nickerson
Jan 21, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to see we fell short of your expectations. It is never our intention to disappoint a customer. I would like the opportunity to discuss this in more detail and try to make things right, please contact our team at your earliest convenience.

Feb 04, 2021 -

Mattyg2282 responded

I reached out at the dealership and issues where not fixed. Unfortunately I have to try the attorney generals office.

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