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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,668 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,668 reviews

January 06, 2021

O'Brian worked very hard to get us into the Jeep we wanted. We were coming out a lease early, tracking to use too many miles. He spent lots of time understanding our situation and getting us exactly wh More

by jules8686
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Obrian Lawrence
Jan 06, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for the awesome feedback! We're glad to hear that O'Brian provided you with exceptional service during your visit, and we hope you're enjoying your new Wrangler so far. Take care and please don't hesitate to reach out if there's anything else we can assist you with! - The Premier Cape Cod Team

January 05, 2021

Do yourself a favor and stay away from this dealership. They charge thousands more than off Cape dealerships and their service department is terrible. 3 out of 5 of my experiences here have been a nightmar More

by Mattyg2282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Martin, Dave Nickerson
Jan 21, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to see we fell short of your expectations. It is never our intention to disappoint a customer. I would like the opportunity to discuss this in more detail and try to make things right, please contact our team at your earliest convenience.

Feb 04, 2021 -

Mattyg2282 responded

I reached out at the dealership and issues where not fixed. Unfortunately I have to try the attorney generals office.

January 05, 2021

Great communication to go along with quality service department. Easy drop of and on time pick up. Multi point inspection very helpful. Thanks for the excellent service! More

by Highway Star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Burnham, Dave Nickerson
Jan 06, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

This is a fantastic review! Thanks from the entire team at Premier Cape Cod!

January 03, 2021

The work was done in the time I expected. The service person was helpful and friendly, which meant a lot to me. Thank you, Carl wood More

by cwood32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Jan 04, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Carl, we're happy we could help! We hope to see you again at Premier Cape Cod!

January 02, 2021

Excellent service good people work very hard to know what there are doing I will take my car there keep up the good work thank you More

by Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham, Dave Nickerson, Olivea Eldredge, Andrew Sheridan
Jan 05, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your 5-stars! See you next time at Premier Cape Cod!

January 01, 2021

I brought my vehicle to Premier Jeep in Hyannis Massachusetts for service. Michelle Was very helpful and very courteous. She did a fantastic job taking care my jeep gladiator.oil change tire rotat More

by macdonaldtina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jan 05, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind review! We're glad to hear that Michelle took great care of you during your recent visit and we hope to see you next time here at Premier Cape Cod!

December 29, 2020

Robb in Sales worked his butt off to get the Pacifica from another dealer in time for me to surprise my wife with a brand new Chrysler Pacifica Launch. My wife was in shock & LOVES it! More

by DL & RJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Andrew Dent
Dec 30, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

That's what we like to hear! We're so glad your wife is loving her Chrysler Pacifica Launch and Rob was able to help with the surprise.

December 28, 2020

I recently purchased to Limited Ram 1500's and am in the process of getting a Ram Promaster van right now. Giovanni is sensational to deal with. Very patient and follows through on every detail. In these di More

by Jim C
Recommend Dealer
Yes
Employees Worked With
Giovanni Richardson
Dec 28, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your 5 stars, Jim! We're lucky to have loyal customers like yourself at Premier Cape Cod. We'll see you next time!

December 27, 2020

Appointment created ~20 days advanced, only to be backed up ~4hr for oil change. I live 1 hour away from dealership (I choose this location since service attendance has been of high quality) so my time mana More

by Pedro A.
Recommend Dealer
No
Employees Worked With
Olivea Eldredge
Jan 21, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your feedback, Pedro. We appreciate you making the trip to us and we apologize for your lengthy visit. We would like the opportunity to improve in the future and greatly appreciate you giving us another chance. Please reach out if there is anything else you would like to discuss during your visit. Thank you.

December 25, 2020

I Had an issue with my Jeep’s horn. I worked with Olivia who was very knowledgeable and service oriented. Repairs were done on time. More

by wm.hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Dec 29, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind review of Premier Cape Cod! We hope to be of service to you again in the future!

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