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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,668 Reviews
Sunday showroom: By appointment only. At Premier Cape Cod, conveniently located 1 mile south on Exit 7 off Route 6 at 460 Yarmouth Road in Hyannis, we're proud to be able to bring the convenience and selection of big-city service to the personal feel and peace of mind of small-town, local shopping. Our mission is to provide the absolute best car-buying experience for drivers all across Hyannis, Plymouth, Falmouth, Barnstable, Yarmouth, and all of Cape Cod & Islands by building and fostering an environment of honesty, transparency, and professionalism through our Pure Price philosophy.
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460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,668 reviews

December 12, 2020

Very professional, courteous, and knowledgeable. Customer care is priority one!! The service personnel show great respect for the customer. The reception area and the waiting area are clean and bright with c More

by johnkoterba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Dec 11, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the wonderful comments about our service department! We're grateful for your support and look forward to your next visit! - The Premier Cape Cod Team

December 12, 2020

I was very happy with the customer service, my service advisor, David, was terrific! My car was in for service and they caught an issue and took c are of it. More

by Sandy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Dec 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for choosing Premier Cape Cod! We appreciate you as a customer! We appreciate your 5-stars!

December 12, 2020

Always a great experience . I have bought many vehicles from premier and wouldn't go anywhere else ,especially for service. Fast and efficient thank you More

by Jennifer A White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Andrew Dent
Dec 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's our pleasure, Jennifer! Thank you for being a part of the Premier Cape Cod family - we're grateful for your support and look forward to your next visit!

December 09, 2020

You make it VERY difficult to have your car serviced in the time of Covid. In the beginning when you had stopped your car service, you had at least offered a loaner for the day but not now. You won't let p More

by mary.hurtubise
Recommend Dealer
No
Employees Worked With
Michelle Martin
Dec 09, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Mary, we appreciate the opportunity to earn your business, during these uncertain times. We can agree its been very challenging for all of us. We hope you will allow us another opportunity as we understand your concerns and are re-evaluating our processes so they can be more accommodating for all clients. Please feel free to reach out to us directly. Danielle Laham, Service Manager

December 09, 2020

My 2017 Jeep service was exceptional as always, thanks to David, my service advisor and Premier’s experienced service technicians. Thank you again for your great work. More

by rwrossetti@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Dec 10, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

This is what we like to hear! David is a huge asset to our service team, and we're so happy you had the opportunity of working with him! See you next time at Premier Cape Cod!

December 08, 2020

I recently leased my second vehicle through Premier Cape Cod and couldn't be happier. I worked with Rob both times and he makes the process so fun and easy. The service is phenomenal and all of the staff a More

by Sheri Choate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Man who sits in the front with Danielle- he was great!, Rob Dombrowski, Andrew Dent, Danielle Del Buono
Dec 08, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your loyal business, Sheri! We're glad to hear that our team continues to provide you with friendly & professional service, and we look forward to your next visit with us. Thanks again, from all of us here at Premier Cape Cod and enjoy your new vehicle!

December 08, 2020

As usual, the service was great! Everyone is always friendly and helpful. I just bought a new vehicle at Premier and it needed an inspection sticker. It was quick and the waiting area is great. More

by Sheri Choate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Dec 09, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We can't thank you enough for your review, Sheri! We hope to provide all customers with this level of service! See you next time at Premier Cape Cod!

December 07, 2020

I have 2 problems the cargo lights keep coming on for no reason and the center console gets stuck shut, unfortunately the technician was unable to diagnose the problem during the repair visit. One cargo lig More

by jskjjjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Martin
Jan 21, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share about your service visit. We're sorry to hear about your negative experience, and wish to discuss this further. Please reach out to our service team.

Jan 21, 2021 -

jskjjjs responded

Not only were you unable to diagnose my problem, but you charged me $32.00 to replace a cargo light that burnt out because of the problem. (cargo lights coming on constantly) This was a 2 minute fix that required taking 2 lens screws out and putting a new bulb in . While waiting in the lounge for my vehicle I read your newspaper articles on the wall and thought I'll buy my next Ram here, but after my experience with your service department I never will

December 07, 2020

I’m very pleased with everything at Premier Jeep. Everyone there,the receptionist,Rob my salesman, the manager were all very pleasant and helpful. I’m happy with my new Jeep. More

by CASEABOYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski
Dec 08, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind comments about our team! We're happy to hear that you're loving your new Jeep and we look forward to seeing you again here at Premier Cape Cod!

December 05, 2020

Called Jeep to get an oil change and fix a headlight bulb that went out. Jeep got us in quickly and even helped with my question about why my tire pressure kept decreasing. They ended up finding a screw in m More

by JuneA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Dave Nickerson
Dec 07, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for visiting our service team at Premier Cape Cod! We appreciate your kind review! See you next time!

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