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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.8
1,645 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,645 reviews

April 29, 2023

From scheduling the repair of my headlight to the free car wash, my experience was a pleasant one. More

by karen.rezendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Britton was the awesome Premier rep who provided excellent customer service.
April 29, 2023

I'm very pleased with your dealership you have taken good care of my Ram. Very accommodating service staff a pleasure to work with. THANKS More

by armand1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sturdevant
April 28, 2023

Waiting area clean, quiet, spacious. Staff were very polite and kept me informed about work being done. Nice experience. More

by CLAIRE_KETELAAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was Shawn Sturdevant, Danielle Laham
April 28, 2023

Nicole was very helpful in resolving car issue! She was accommodating and efficient. Thank you! More

by StephanyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
April 26, 2023

friendly, danielle was very patient as i had to reschedule 3 times and woman from Mashpee who finished up my paperwork was great More

by JCARIG@DOINS.COM
Recommend Dealer
Yes
Employees Worked With
Danielle set up the appointment and woman on the right when you walk in finished up paperwork when service was completed
Apr 26, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 26, 2023

Our experience was excellent. The staff was great. Everything was very prompt and professional. Thanks. More

by curtisallan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
April 24, 2023

Purchasing a car can be quite the chore and challenge. Being prepared and selecting the right vehicle should always be up to the customer. If you don't know what you really need or want, it is important More

by Wallace8766
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich, Andrew Dent, Giovanni Richardson, Danielle Del Buono
Apr 25, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for sharing your experience with us, Wally! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

April 23, 2023

Very convenient location. Wr actually have enjoyed on the past dealing with Nicole Britton and we're caught off guard when we were greeted by Shawn. We're not sure who will be More

by HON0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Britton, Shawn ?
Apr 24, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing your thoughts about your experience with Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 23, 2023

I was told they could not change tires out because my rig was too heavy for lift. Even though they did it before. They did not address a problem that they knew was coming about the backup camera not working. More

by sarahblackwell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic , Danielle Laham
Apr 27, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 22, 2023

I was treated with respect and great service, it was a fantastic and seamless experience. More

by RYAN.BENOIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Obrian Lawrence
Apr 23, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for your feedback on your recent visit to Premier Chrysler Dodge Jeep RAM Cape Cod. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

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