Premier Chrysler Dodge Jeep RAM Cape Cod

Excellent first impression Giovanni Richardson provided an excellent first impression which continued throughout the entire transaction which lasted several months due to the ou Giovanni Richardson provided an excellent first impression which continued throughout the entire transaction which lasted several months due to the outbreak of Covid-19. His approach was professional and insightful. His personal, low-key approach, his knowledge and his willingness to research my detailed questions are the main reasons I bought the car. His descriptions and comments have been accurate and spot on! I am truly enjoying this purchase. Thank you, Gio! My only negative comment is reflected in the dealership's 4-star rating. Unfortunately, I received the first of several survey requests shortly after I bought the car. Not enough time had passed to fully appreciate the new attributes of the car nor to fully reflect upon the purchasing process. It was the only time I felt pressured or hurried during the entire transaction. Again, let be voice my appreciation for Gio. He is certainly an asset to your dealership. More

Obrian took a lot of time with my daughter explaining and showing her the car. She is a first time buyer and he was very thorough. showing her the car. She is a first time buyer and he was very thorough. More

I am not impressed with this dealership and only go to Premier because it is the only option available to me with 50 miles here on the Cape Premier because it is the only option available to me with 50 miles here on the Cape More

Kyle Hein has helped us find the exact vehicle that fits our specific needs twice now and has gone above and beyond each time. Kyle not only takes the time to listen carefully and find out precisely what ou our specific needs twice now and has gone above and beyond each time. Kyle not only takes the time to listen carefully and find out precisely what our family needs, the best way to achieve our goals, but he goes the extra mile to make sure that we are completely comfortable and satisfied during each step of the process. With Kyle guiding us, we never felt pressured in any way. Quite the opposite is true, in fact. Kyle is the consummate professional, extremely knowledgeable and articulate and has always provided us with exceptional customer service. We always know without hesitation, that Kyle has our best interests in mind and that he will ensure that the process will not only be as painless as possible but actually a true pleasure and for this we are extremely appreciative. We will continue to highly recommend Kyle to all our family and friends. More

For the first time since going to Premier, I am not giving a 5 rating. My Jeep was in for 20k tune-up. Cost was 65 more dollars than advertised with no explanation. Disappointing. giving a 5 rating. My Jeep was in for 20k tune-up. Cost was 65 more dollars than advertised with no explanation. Disappointing. More

Frustrating When I made appt I said I would be dropping off Jeep at 8:00am. When I got email confirmation I returned an email that I would be leaving Jeep at 8am. When I made appt I said I would be dropping off Jeep at 8:00am. When I got email confirmation I returned an email that I would be leaving Jeep at 8am. I dropped off Jeep at 7:50, leaving keys in the drop box. In the pass I have never been able to speak to someone prior to 8 so I didn’t try to get in. At approximately 4:50 I called to see if Jeep was ready. They initially knew nothing about my Jeep. Received a call back and was told it hadn’t been serviced. Apparently box was checked prior to my arrival. It was frustrating because no one bothered to call that I didn’t come when I had an appointment and that no one noticed a Jeep right outside that hadn’t moved all day. Jeep was finally done Monday. Went to pick it up and felt that I was a bother to Michelle. She was obviously busy but a simple “I’ll be with you in a minute” would have gone a long way. I sat down ( not asked to do so) and she put papers in front of me I signed, gave her my credit card and that was done. No “thank you, any questions, etc. ) I know we all have bad, busy days but I’m pretty sure if it had been my first time there I wouldn’t be back. More

Everything about the leasing process was simplified and made easy. Kyle has helped me with my last two leases and I wouldn’t go to anyone else. Great experience! made easy. Kyle has helped me with my last two leases and I wouldn’t go to anyone else. Great experience! More

Kyle was absolutely wonderful! Got me exactly what I wanted and Andrew made the financing process smooth and simple! This is my third Jeep with Premier and I will definitely return! wanted and Andrew made the financing process smooth and simple! This is my third Jeep with Premier and I will definitely return! More

I found it to be a very easy transaction. My sales person was great and very accommodating I would purchase another vehicle if I needed was great and very accommodating I would purchase another vehicle if I needed More

Everyone is always friendly and personable. They ask questions and keep you up to date on the status of your service appointments. Andrew was in formative on what needed to be serviced on my Jeep and ma questions and keep you up to date on the status of your service appointments. Andrew was in formative on what needed to be serviced on my Jeep and made sure the service department addressed my concerns. More