
Premier Chrysler Dodge Jeep RAM Cape Cod
Hyannis, MA
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Wonderful Experience We recently purchased a Dodge Durango and worked with O'Brian who was friendly, professional and very easy to work with. He made the car buying proces We recently purchased a Dodge Durango and worked with O'Brian who was friendly, professional and very easy to work with. He made the car buying process painless and smooth. Andrew helped us with the closing paperwork and was also a pleasure to work with. He explained everything thoroughly but got us in and out in a timely manner and still had fun doing his job, which was appreciated. The nice young woman at the front desk greeted us as soon as we walked in, was very friendly and seemed genuinely happy to be at work. In the brief time we spent talking with the Service Manager it was clear he is a kind, upbeat person who cares about the customers there. Everyone there made us feel truly valued as customers. Our family has purchased multiple vehicles from Premier in the past and will continue to do so in the future because of the high level of customer service we have received from each and every employee we have encountered there. More
I am always taken care of appropriately when I go to I am always taken care of appropriately when I go to your dealership. I am surprised that I have to pay for tire rotation on tires I bought from u. I am always taken care of appropriately when I go to your dealership. I am surprised that I have to pay for tire rotation on tires I bought from u. Not with other group dealerships. Also no free car wash as others More
Could not be happier... We had contacted Kyle Hein about a 2017 Pre Owned Grand Cherokee. After him doing a lot of research on it and running numbers he was open, honest and We had contacted Kyle Hein about a 2017 Pre Owned Grand Cherokee. After him doing a lot of research on it and running numbers he was open, honest and forthright in explaining how it just didn't make sense financially etc. He offered to help find the best option for us and boy, did he deliver. I am now driving a brand new 2020 Grand Cherokee with all the bells and whistles and could not be happier. He handled issues with our insurance company in an incredibly timely manner, took care of registration and had the patience of a saint attempting to teach me how to use all the technology in this car. Fortunately I have him on speed dial to help me figure out how to work some of these buttons when my issues arise :) The entire Premier team was exceptional- Mike DelBuono, Andrew Dent and Ian Duffy made this a seamless transaction. Cannot recommend Premier highly enough. More
new wrangler owner Great experience working with Rob! Answered SO MANY questions during the 2 week process of deciding on a new vehicle to purchasing a vehicle. Impresse Great experience working with Rob! Answered SO MANY questions during the 2 week process of deciding on a new vehicle to purchasing a vehicle. Impressed with his honesty and felt that he went above and beyond. More
I went in for an routine oil change. Very friendly staff, beautiful waiting area, easy in and out. Best service department I have ever experienced. beautiful waiting area, easy in and out. Best service department I have ever experienced. More
Good timely service. Easy convenient scheduling. The low cost rental loaner is invaluable for those of us coming from the lower Cape. Ian, my scheduler, was very responsive and helpful cost rental loaner is invaluable for those of us coming from the lower Cape. Ian, my scheduler, was very responsive and helpful More
Outstanding! Obrian was terrific as was everyone else in the dealership. Not being on commission gave us the confidence that he was working in our best interest. Obrian was terrific as was everyone else in the dealership. Not being on commission gave us the confidence that he was working in our best interest. I am used to dealing with high volume dealers in the greater Boston area where negotiating is a game albeit one that comes with a degree of anxiety, where one comes away not sure if the best "deal" was struck. Not at Premier where everything is truly transparent. I don't plan to return to the high volume model again and will recommend any/everyone to Premier. More
Abusively expensive. Try to constantly up-sell and spend more than necessary. I don't trust them. At the same time the front desk person was very professional, pleasant, and easy to work with. more than necessary. I don't trust them. At the same time the front desk person was very professional, pleasant, and easy to work with. More
I have bought my last three trucks from Premier and have had no problems with the sales or service department. Would recommend to anyone I know. Quality truck and quality service. had no problems with the sales or service department. Would recommend to anyone I know. Quality truck and quality service. More