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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews
Call Service Center (508) 815-5010

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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February 18, 2023

Nicole is always nice and keeps me informed and also works with my extended warranty people More

by CROWNK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Feb 19, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 17, 2023

Great service from the front room to the back. Henry is the best mechanic period!! More

by Bazookajo13!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Del Buono, Kristina Babcock
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Feb 19, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 14, 2023

Service Advisors were very professional. Service mechanics solved issue with my jeep. It was a pleasure to work with the service department. Thank you again. Sarah More

by Cape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mandirola
Report | Print
Feb 15, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind words for our service department, Sarah! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 14, 2023

Professional, knowladgeable and friendly staff. The service they offer is highly reccomendable by me and i would not hesitate to tell my friends and family about this establishment and staff I wan More

by willismscourtney297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Giovanni Richardson, Danielle Del Buono
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Feb 15, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing your thoughts about your experience with Giovanni and our team here at Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 11, 2023

I had to go back twice to fix a recall issue . Sever wobbling in front end . They told me I need new rotors and breaks (it's a 2020 . Two ma janice said I didn't need any rotors or breaks . They More

by pbetrovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristina Babcock
Report | Print
Feb 15, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Danielle Laham DLaham@drivepremier.com

Feb 15, 2023 -

pbetrovski responded

They took two tries to fixed the defective front end stabilizer which took weeks . They said I need new breaks and rotors . My jeep is a 2020 few miles on it and I thought that was odd so I had my jeep check by two other mechanics both said the rotors and breaks are find . The solution , not a quick one unfortunately ,is new management with an intense customer service training class/seminar . Your Reputation is becoming very bad You are in life support Respectfully submitted a loyal jeep owner Peter B

February 09, 2023

Nicole did a great job communicating throughout the process! Even got a complimentary car wash! More

by Edgallant40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Mark Mandirola
Report | Print
Feb 10, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 08, 2023

The service was fast and efficient. Shawn was great to work with and Henry is the best! More

by MYLES12398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mandirola
Report | Print
Feb 09, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing your thoughts about your experience with Shawn and Henry here at Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 07, 2023

Nicole did a great job letting me know the status of my repair, and getting the repair done properly More

by prsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Britton
Report | Print
Feb 08, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nicole delivered such a great experience! Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 05, 2023

Great communication, easy scheduling, and the process is smooth. Nicole and the staff there are really great to deal with! More

by ZOOKS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Britton, Mark Mandirola
Report | Print
Feb 06, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark and Nicole met your expectations. Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com

February 04, 2023

Good service which is completed on time. I plan on returning for my future services. More

by george.moskos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Britton
Report | Print
Feb 05, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Mandirola - Service Manager mmandirola@drivepremier.com

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