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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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September 25, 2022

Great service, accommodating staff, and well priced. The service team rocks! Thank you for keeping my Jeep running like new! More

by Dtweed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Britton , Rob Dombrowski, Andrew Dent, Giovanni Richardson, Danielle Del Buono, Justin Thomson, Jackie Moran, Al Testa, Obrian Lawrence
Sep 26, 2022 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Our Service Team strives to provide great service to all the customers here at Premier Cape Cod. We are happy to know we are able to keep your Jeep running like new.

September 11, 2022

Always a good experience at this dealer ship for service or sales . Very good communication throughout the day. More

by Duane Boucher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Britton
Sep 12, 2022 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi Duane, we appreciate your returned loyalty to us. Our Sales and Service Team always look forward to giving you a great experience. Let us know if we can be of any assistance again at Premier Cape Cod.

September 08, 2022

Awesome experience, I feel I was treated like a family member more so than just a customer, Shawn and the entire service department could not have done anything better 👍 Thank you More

by rccatd7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn sturdevant
Sep 08, 2022 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for leaving this great review. Premier Cape Cod is happy to learn our Service Team was so accommodating. If there is anything else we can assist with, please let us know. Have a wonderful day and stay safe.

September 08, 2022

For my first oil change in and out in 45 min excellent service . I’ll be back ! More

by Steve.butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 08, 2022 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi Steve. Thank you for sharing your excellent review of us here at Premier Cape Cod. Our Service Team strives to make each visit as efficient as possible so you can get back on the road. We look forward to being of assistance to you in the future.

September 05, 2022

I brought my Jeep Wrangler to Premier for service. Nicole was exceptional, and even though staff was limited on a Saturday, my service was completed very quickly. The waiting experience was real ple More

by elcarbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Britton, service advisor
Sep 06, 2022 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn. Thank you for bringing your vehicle to us at Premier Cape Cod and we look forward to servicing your car again when needed.

September 03, 2022

Great place for service. They communicate throughout the process and do great work. Would definitely use them again More

by Rkr808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn.
Sep 04, 2022 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi there! Making sure our customers are being communicated with through their whole experience is what our Service Department strives to do. Premier Cape Cod is always here if you need us again.

September 01, 2022

Got my wagoneer all fixed up and much faster than expected with great communication as well. Great experience over all. More

by mikemedeiros82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris
Sep 02, 2022 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We really appreciate the opportunity to receive your great rating. We are so pleased to have assisted in your vehicle service, and we hope you continue to choose us for all your automotive needs. Take care!

August 29, 2022

Great customer service. Quick turn around time. Pleasant waiting area. Easy on line scheduling Nice people. More

by rickadea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Britton
Aug 30, 2022 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are so pleased that you had an excellent experience with our team at Premier Cape Cod. We appreciate the amazing rating, and we hope to see you again.

November 29, 2021

recently had a recall on my 2020 Jeep it was purchased recently had a recall on my 2020 Jeep it was purchased when we lived on the south shore ( now live on the Cape ) when I called to arrange recall appo More

by Ktea4
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
He did not give me his name
Nov 30, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello. We apologize for this inconvenience and completely understand your frustration. The limited availability of loaners and overall lack of inventory has significantly affected our business and ability to dial in timing for service repairs. Premier Cape Cod desires to service every vehicle and we are hopeful that this will be a short-term situation. We do hope you will consider giving us another chance in the future.

Nov 30, 2021 -

Ktea4 responded

I did not need a loaner vehicle and understand scheduling difficulties however there is absolutely no excuse for the rudeness and nasty attitude I was given so it was not the inconvenience it was how I was spoken to and treated for simply trying to schedule a recall from Jeep

October 30, 2021

My appointment for mileage service was on the day of a major Nor'Easter so they were a couple of mechanics short. Despite that, they coordinated with service techs to fit me in while I waited, something I More

by Jeepbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ballinger
Nov 01, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for the positive review! We pride ourselves on ensuring the best service to our customers. If there's anything else we can do for you, please reach out!

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