Back

Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

not yet
rated
542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Sort by
December 27, 2020

Appointment created ~20 days advanced, only to be backed up ~4hr for oil change. I live 1 hour away from dealership (I choose this location since service attendance has been of high quality) so my time mana More

by Pedro A.
Recommend Dealer
No
Employees Worked With
Olivea Eldredge
Jan 21, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your feedback, Pedro. We appreciate you making the trip to us and we apologize for your lengthy visit. We would like the opportunity to improve in the future and greatly appreciate you giving us another chance. Please reach out if there is anything else you would like to discuss during your visit. Thank you.

December 25, 2020

I Had an issue with my Jeep’s horn. I worked with Olivia who was very knowledgeable and service oriented. Repairs were done on time. More

by wm.hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Dec 29, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind review of Premier Cape Cod! We hope to be of service to you again in the future!

December 24, 2020

3 week wait for appointment seems a bit much. Also 6+ months waiting on follow up to warranty issue. No call back still waiting for call. More

by davidkelley9235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Martin
Jan 21, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi David, we apologize for not having an earlier appointment and appreciate your patience. We will return your call as soon as possible.

December 24, 2020

Great service and excellent customer service Both Service and Sales departments provide excellent Work, Quality, with a friendly and no stress environment. Offices are extremely clean More

by pethibault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Michelle Martin, Olivea Eldredge
Dec 24, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We appreciate the great feedback about our team and facilities! Thanks for your business, from all of us here at Premier Cape Cod and we'll see you next time!

December 24, 2020

My radio is finally fixed, well replaced actually. Excellent communication, I was given a loaner vehicle and my truck was ready way sooner than I expected. Thank you! More

by cpearl611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Dec 28, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It was our pleasure! Thank you for trusting the Premier Cape Cod team with your business - we hope to see you again in the future!

December 20, 2020

Outstanding service. Very pleasant to deal with. Great communication and follow up. Olivea was very professional. The repair was done in a timely and cost effective manner. More

by meb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Dec 21, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for the 5-star review and for choosing Premier Cape Cod!

December 19, 2020

Great experience. Quick turn around. Great communication. Really excellent service. Michelle was outstanding!! My car had to be towed in during a Nor’easter and it was seen quickly! More

by emarq999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham
Dec 21, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

That's what we like to hear! We look forward to working with you again at Premier Cape Cod.

December 19, 2020

There had been some confusion regarding past service of my car when I brought it to Dave Nickerson at Premier. I spoke to Dave and Danielle Laham. They searched the records and found the cause of the pas More

by larnere
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Laham, Dave Nickerson
Dec 21, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your feedback! David and Danielle appreciate you as a customer, and look forward to helping you again in the future! -Premier Cape Cod

December 18, 2020

Amazing customer service. Definitely new car dealership ! I will be back and thank you so much for being so accommodating and the great service and price! More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Dec 18, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Mary, we're happy to hear we have gained you as a customer at Premier Cape Cod! We look forward to working with you in the future.

December 17, 2020

Once again, Premier Cape Cod came through 100 percent on my behalf. I brought my Jeep Wrangler in for service without a prior appointment and my vehicle was taken in for repair without excuses or delays. I More

by Charluey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham, Dave Nickerson, Olivea Eldredge
Dec 17, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for the 5-star review! We're thrilled to hear we could deliver 100%! We hope to see you again soon at Premier Cape Cod.

Dec 17, 2020 -

Charluey responded

Good Afternoon. It’s my sincere pleasure to give credit when credit is due! I stand by Premier Cape Cod and I am proud to be a happy client. Stay safe and continue with your great work. Happy Holidays 😊

...
19
...