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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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October 05, 2020

Very happy with job well done and fast in and out:) Very happy with job well done and fast in and out:) would recommend toyota thanks for the great service and i will come again great truck:) More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham, Danielle Del Buono, Dave Nickerson, Olivea Eldredge, Andrew Sheridan
Oct 05, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for visiting Premier Cape Cod, Judith! We look forward to working with you again!

October 04, 2020

Quick service, pleasant and wonderful people! Keep it up premier 100 times 5 stars. I recommend this business to everyone, very genuine and honest people. Thumbs up More

by chatem91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham, Dave Nickerson, Olivea Eldredge, Andrew Sheridan
Oct 05, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We hope you choose our team for all future service needs! See you next time at Premier Cape Cod!

October 03, 2020

Great service... did not have to wait very longDave was Great service... did not have to wait very long Dave was very pleasant and helpful. The waiting area and bathroom was very clean. Overall a great More

by davison418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Oct 05, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to leave your feedback on your experience at Premier Cape Cod! We look forward to seeing you next time!

September 29, 2020

Great service from the moment I walked in the door. I was politely greeted and all the scheduled work was explained to me. The waiting area was clean and comfortable. When the service was complete, all my qu More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Sep 29, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you Happy for stopping by to leave Premier Cape Cod a wonderful review!

September 27, 2020

Thy always do a fantastic job and I would not go anywhere else. They are the best on Cape Cod. I would highly recommend them. More

by tk38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham, Dave Nickerson, Olivea Eldredge, Andrew Sheridan
Sep 28, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for recommending Premier Cape Cod! See you next time!

September 20, 2020

Olives was great and made sure to inform me my wait time was shortened by two technicians working on my Jeep. ALWAYS great service! My lease is up soon and I will be getting another Jeep for sure! More

by Sheri Choate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham, Dave Nickerson
Sep 21, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

This is what we like to hear, Sheri! We're so happy to hear that our service team delivered an excellent appointment! We look forward to seeing you next time at Premier Cape Cod!

September 18, 2020

This was the second visit for the same issue. The problem still exists. The truck stutters and bucks at slow speeds. Software updates were done both times that did not fix the issue. More

by BSUL222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Martin
Oct 05, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for providing feedback. We certainly understand your frustration. Unfortunately, some mechanical issues are more challenging than others and may require additional visits. We would be happy to prioritize your vehicle and schedule another service appointment. Please reach out to me directly, Christopher Laham, General Manager - 508-815-5000.

September 07, 2020

This is the second time I brought my car in for the same problem. My car dies periodically when using it and won’t restart. Each time they have looked at it they say they can’t find the source of the proble More

by DERICK_BODAMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Martin, Dave Nickerson
Sep 23, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you Derick for sharing. I can understand your frustration, unfortunately duplicating a mechanical issue that only occurs periodically can be very challenging, as you can imagine. After reviewing your service records, I discovered that our team did everything in their power to assist you, including extending the courtesy of not charging you for your second visit, even though our certified technician spent several hours with your vehicle. If the situation continues we would be happy to assist.

September 05, 2020

Our Liaison, Olivia was efficient and friendly. All issues on my Jeep were addressed and corrected. Very happy with Premier Jeep.. I look forward to doing business again. More

by khallam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia
Sep 08, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to tell us how we did! We're so happy to hear that Olivia took such great care of you during your visit to Premier Cape Cod! See you next time!

September 02, 2020

Last Friday afternoon, my car broke down and needed to be towed. I called Premier and was able to have the car brought there. I had the car back by Monday. All the repairs and a “tuneup” were completed. The More

by maryoats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Sep 02, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your service experience at Premier Cape Cod! It's validating to our team that we are providing this level of service to our customers! See you next time!

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