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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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September 01, 2020

I really just want this to be about Michelle martin. She was excellent, professional, courteous and kind. By far the best service advisor. Thank you More

by JohhnyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Sep 03, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your experience with Michelle at Premier Cape Cod, Johnny! We appreciate your 5-stars!

August 29, 2020

Repair done efficiently and at a reasonable price. My hood latch is a bit wonky and the Jeep was returned without the hood latched completely. But the repair department fixed the problem. More

by CECECALABRESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Aug 31, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your experience at Premier Cape Cod! We appreciate your business and look forward to your next visit!

August 27, 2020

Easy to make appointment for routine maintenance and Easy to make appointment for routine maintenance and state inspection. Service completed in reasonable amount of fine. Final cost was as expected. C More

by rickadea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Aug 28, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

This review made our day, Rick! We're so lucky to have a loyal customer like you!

August 26, 2020

I understand COVID is holding things up but the stories I was given regarding the part needed varied too much. Worse yet I had to be one making contact with the dealer days after I was told my car should be More

by MOMOFMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Laemmle, Rob Dombrowski, Michelle Martin, Kyle Hein, Danielle Laham, Giovanni Richardson, Jackie Moran, Dave Nickerson, Al Testa, Obrian Lawrence
Sep 15, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for bringing this to our attention. I would love to speak with you personally about this, would it be possible for you to contact me? My contact information is 508-815-5000 x5101. I look forward to hearing from you, Chris Laham, General Manager

August 26, 2020

Needed a spare key for jeep. Had to make an appointment 3 weeks out. Took 45min to get key programmed. When I had I had ok Ken with parts specialist originally I was quoted $203 for cost of key. When I went More

by risita321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Sep 04, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we are truly sorry that we did not meet your expectation during your last visit. I would like to see if there is anything we can do to help here. Please contact me directly, Christopher Laham, General Manager. 508-815-5000 x5101.

August 22, 2020

Very good experience and all mechanical needs explained and cost. Very pleased!! Will use Premier Cape Cod Jeep again if needed and refer others. To premier Cape cod jeep. More

by ssimons08
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Aug 24, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to leave Premier Cape Cod, this 5-star review! We're so happy to hear that our service team provided you with an excellent experience! See you next time!

August 22, 2020

Excellent timely service. Everything handled through text message/e-signature. Needed a new part which came in only 2 days later and they rescheduled my appointment. Excellent! More

by Scott Backholm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Aug 24, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for sharing your experience at Premier Cape Cod, Scott! It is validating to our team knowing we are providing this level of service and care to our clients. Thank you for your business!

August 21, 2020

The service department is always great. Their Manager Danielle does a wonderful job with her staff. They always let you know the timing and details about your service. More

by jtzimorangas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Laham, Dave Nickerson
Aug 21, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's great to hear that our service team was able to help you out! We love to hear when our customers leave satisfied. We appreciate the 5-star review, and look forward to your next visit to Premier Cape Cod!

August 20, 2020

We have owned Jeeps since 1982. After Sears in East Sandwich closed, we were happy to be able to go to Premier in Hyannis. Keep up the good work. More

by INDIGOPHANTOM17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Aug 21, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We appreciate this awesome review! Thank you for choosing Premier Cape Cod for all of your service needs! See you next time!

August 19, 2020

They have been the Jeep dealership to go to and Sears closed. They are dependable and do good work. I purchased the Jeep here and keep it serviced here. More

by kathyfrucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia
Aug 20, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for trusting Premier Cape Cod for all of your automotive needs, Kathy! We appreciate your loyalty to our dealership!

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