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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews
Call Service Center (508) 815-5010

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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April 28, 2023

Nicole was very helpful in resolving car issue! She was accommodating and efficient. Thank you! More

by StephanyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
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April 28, 2023

Waiting area clean, quiet, spacious. Staff were very polite and kept me informed about work being done. Nice experience. More

by CLAIRE_KETELAAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was Shawn Sturdevant, Danielle Laham
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April 26, 2023

friendly, danielle was very patient as i had to reschedule 3 times and woman from Mashpee who finished up my paperwork was great More

by JCARIG@DOINS.COM
Recommend Dealer
Yes
Employees Worked With
Danielle set up the appointment and woman on the right when you walk in finished up paperwork when service was completed
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Apr 26, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 26, 2023

Our experience was excellent. The staff was great. Everything was very prompt and professional. Thanks. More

by curtisallan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
April 23, 2023

Very convenient location. Wr actually have enjoyed on the past dealing with Nicole Britton and we're caught off guard when we were greeted by Shawn. We're not sure who will be More

by HON0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Britton, Shawn ?
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Apr 24, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing your thoughts about your experience with Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 23, 2023

I was told they could not change tires out because my rig was too heavy for lift. Even though they did it before. They did not address a problem that they knew was coming about the backup camera not working. More

by sarahblackwell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic , Danielle Laham
Report | Print
Apr 27, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 22, 2023

Excellent service from the moment I walked in the door The service was done properly and quickly. The waiting are was comfortable and very clean More

by slundegren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Danielle Laham
Report | Print
Apr 23, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 21, 2023

Nicolle, you was very helpful but I don’t think the mechanics were sorry. Thank you so much for your service. More

by DARKPLACEPARTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolle
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Apr 23, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 21, 2023

My experience with Premier Cape Cod Jeep has never been anything less than stellar! I receive VIP service each and every time I visit. Kudos to an extraordinarily well orchestrated team! Special callouts t More

by BRITTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Britton, Service Advisor, Andrew Dent, Danielle Laham, Giovanni Richardson, Obrian Lawrence
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Apr 23, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 20, 2023

Your service reps were very professional and easy to work with. I look forward to working with them in the future. More

by MARTYCAVANAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Andrew Dent, Obrian Lawrence
Report | Print
Apr 21, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com

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