Back

Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

not yet
rated
542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Sort by
June 17, 2020

It was a nightmare dealing with the service department. I had to personally call the GM to get any answers and it still isn’t right. I strongly discourage anyone with a Jeep or Chrysler to use this dealershi More

by jillmcardle225
Recommend Dealer
No
Employees Worked With
Michelle Martin, Danielle Laham
June 17, 2020

When it comes to the vehicles and your sales, you would have gotten a 5+ rating. However, after 2 consecutive days relying on your service dept., unexpected shortcomings dropped my overall rating to a 3. More

by GORDON.WRIGHT
Recommend Dealer
No
Employees Worked With
Michelle Martin, Kyle Hein, Danielle Laham, Dave Nickerson
June 15, 2020

Absolutely perfect, Everything went great, Thank You ! Drop off went smoothly and pickup was easy ! We have always had Premier do the service work on our Jeep and couldn't be happier ! More

by timeassassin
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jun 16, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing your thoughts about your experience with Premier Cape Cod. We appreciate your business and hope to see you again soon!

June 13, 2020

tried to sell me a new battery after they killed the battery by leaving something on and the quote for a new one was 2-3 times the cost of doing it myself More

by paulwhite09
Recommend Dealer
No
Employees Worked With
Michelle Martin
Jun 30, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Paul, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

June 13, 2020

Service department very friendly and efficient. Excellent lounge area. Routine service done well although tech neglected to attend to requested tire pressure fixes. Recommend Premier. More

by kendavid8
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jun 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Ken, Thank you for your very kind review. Michelle and the team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Premier Cape Cod.

June 11, 2020

Good service people...could be easier to deal with I have been bringing my 2016 RAM to this dealership since I bought the car, and the service is good, although I find the dealership needlessly difficu More

by Brian W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jun 12, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your business and this review, Brian! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2020

My concern...... I was not sure if the car was disinfected after servicing!!!! There was no notice placed in the car. I was grateful that I brought a disinfectant spray that I could use on my da More

by LMOFFO712
Recommend Dealer
No
Employees Worked With
Michelle Martin
Jun 27, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the feedback on your experience with us. We are sorry that we fell short of your expectations. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you.

June 09, 2020

Ram 2019 center console issues My new Ram (oct 2019) console starting acting up and required replacement. This was a repeat of the experience on a 2018 Ram 1500 the year before. I More

by juanmora0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Jun 10, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello, Thank you for the great review of our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 09, 2020

Premier staff is very knowledgeable, courteous and time conscious Being a self employed person I can not afford to have any down time and when I get service done at Premier I am in and out back to work More

by tmchugh58
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham
Jun 09, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Premier Cape Cod. Please don't hesitate to reach out if you need anything else.

June 04, 2020

Perfect Covid 19 process. Quick service for my state inspection sticker. Appreciated the clean and safe environment and text billing communications. I am a repeat customer who has been totally satisfied More

by Local cape guy
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jun 05, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We are trying our best to keep everyone who enters our dealership safe and healthy! Thank you for choosing Premier Cape Cod.

...
31
...