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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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May 23, 2020

Always professional and courteous. Very clean dealership. Staff is knowledgeable and very nice. Never feel like I am rushed and always feel understood. No high pressure More

by Kcampbell123
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Kyle Hein, Dave Nickerson
May 24, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2020

I was very happy with the service I received. It was in a timely manner and I would refer them to any of my friends. More

by s.robbs
Recommend Dealer
Yes
Employees Worked With
Mike Del Buono, Peter Beck, Andrew Dent, Danielle Del Buono, Jordyn Dekock, Dave Nickerson, Jake Demmin, Al Testa
May 21, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 20, 2020

Customer service is always number 1. Everyone working always greets you very friendly and professional. The service dept is very organized and clean. Whenever I have an appointment they get you in and ou More

by capetodd
Recommend Dealer
Yes
Employees Worked With
Peter Beck, Michelle Martin
May 20, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for your excellent review! We are so glad that Michelle had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Premier Cape Cod. Please don't hesitate to reach out if you need anything else.

May 19, 2020

A pleasure to deal with. Fast and convenient service. Everyone on staff is friendly and professional. Always five star service. Facility is super clean and neat More

by Jeffandcars
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham, Austin Blake, Dave Nickerson, Ian Duffy
May 19, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Cape Cod.

May 10, 2020

The way things are going with the stay at home it was nice to get out. Michelle was great, handle very thing professionally and safe. My service was great and fast and I felt safe getting back into my More

by Vic Viola
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
May 11, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi Vic, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michelle met your expectations. Thank you again for choosing Premier Cape Cod, we look forward to having you as one of our valued customers for many more years to come!

May 06, 2020

Women are very rude every time I call with questions or about getting service done for my vehicle. Makes me never want to do business with them. More

by Tennley1
Recommend Dealer
No
Employees Worked With
Austin Blake
May 23, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please contact us directly if you'd be willing to share some more information.

May 06, 2020

Friendly and courteous. Vehicle ready when promised. Does good work. Loaner always available. If waiting, customer kept informed. Would recommend to anyone. Maybe could adjust A/C in summer so not so cold. More

by patanderson1947
Recommend Dealer
Yes
Employees Worked With
Mike Del Buono, Michelle Martin, Danielle Laham, Austin Blake, Dave Nickerson
May 06, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Pat, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 06, 2020

Everything was great. !! Car was taken ASAP , all service that was reviewed was completed in a very satisfactory manner. This is the place to go for Jeep service. More

by brain.mcgowan
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham
May 06, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi Brian, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 05, 2020

Waited a week for the appt then another week without the vehicle before they even looked at it then another week before I finally got it back. They also did repairs and billed me for work I did not authoriz More

by Ron Rodrigues
Recommend Dealer
No
Employees Worked With
Michelle Martin
May 22, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi Ron, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

April 26, 2020

This time it was a very good experience. Treated fairly and professionally. The customer service rep, Michelle, was excellent as always. Appropriate virus infection precautions were in place. Thank you. More

by Ddelponte
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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