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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center
Hyannis, MA
542 Reviews
542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center
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April 24, 2020
After not using my Jeep for a short period of time I brought it into Premier to have it looked at and make sure it’s in top shape for spring/summer, Danielle the service manager set me up in a loaner wh brought it into Premier to have it looked at and make sure it’s in top shape for spring/summer, Danielle the service manager set me up in a loaner while Michelle the service advisor set up my car to have a safety check! My car was there for 3 days and they always kept in touch with the progress. I also asked to have it completely detailed, upon getting it back my Jeep not only looked brand new it’s driving like brand new! I am always satisfied with the service department at Premier and this time was no different!! More
by Maria DeOliveira
Verified CustomerEmployees Worked With
Michelle Martin, Danielle Laham
April 22, 2020
Danielle made the service and recall work effortless on my truck. Often I cringe when I think about getting repairs done at a dealership. Good experience with all that is going on in the world at this time my truck. Often I cringe when I think about getting repairs done at a dealership. Good experience with all that is going on in the world at this time. More
by prescottj66@gmail.com
Employees Worked With
Danielle Laham
April 11, 2020
Very good, caring customer service. I had a coupon that was initially rejected and then after review was accepted. Everyone was very helpful making the waiting time pass quickly. was initially rejected and then after review was accepted. Everyone was very helpful making the waiting time pass quickly. More
by dgiaquinto
Employees Worked With
Austin Blake
April 01, 2020
Jeep Ranger Rubicon 2018 10,000mi Everyone was so concerned and attentive to our needs on this recurring battery electrical stop/start problem. Even Leo from sales came up to check in. Everyone was so concerned and attentive to our needs on this recurring battery electrical stop/start problem. Even Leo from sales came up to check in. We wish we weren’t having this problem with the Jeep that we purchased from Premier...we have lost confidence in using the Jeep...but we are pleased with everyone at Premier! Thank you, Jackie and Don More
by DonJack19
Employees Worked With
Leo Laemmle, Michelle Martin, Danielle Laham, Paul Larsen, Ian Duffy
March 31, 2020
Good service. I was in for an oil change, tire rotation and 10 point inspection. Only wish the mechanics were a bit more careful, found scratches on my cold air intake I had just installed night before. It and 10 point inspection. Only wish the mechanics were a bit more careful, found scratches on my cold air intake I had just installed night before. It Was a nice chrome polished pipe. More
by lou.online
Employees Worked With
Peter Beck, Michelle Martin
March 27, 2020
Cherokee Oil Change I was greeted by Michelle, who was very pleasant. We utilized social distancing and I handed her my key fob. She told me the service would take an ho I was greeted by Michelle, who was very pleasant. We utilized social distancing and I handed her my key fob. She told me the service would take an hour and exactly one hour later, my SUV was back. I did not stay in the waiting area, but walked around the lot to look at new Jeeps. I did not partake of any amenities in the waiting area, due to concerns regarding the pandemic. More
by kingkong_28
Employees Worked With
Michelle Martin
March 26, 2020
Your sales department was wonderful your service department as far as public relations is wonderful management of service department absolutely deplorable my truck is three years old I would’ve boug department as far as public relations is wonderful management of service department absolutely deplorable my truck is three years old I would’ve bought a new one but not from your company absolutely not loo More
by capttholden77
Employees Worked With
Mike Del Buono, Peter Beck, Danielle Laham, Jordyn Dekock
March 14, 2020
The service department is very professional, polite and friendly. The waiting area is very clean, comfortable and stacked with coffee, tea, water and snacks. Service was prompt and reasonable priced. friendly. The waiting area is very clean, comfortable and stacked with coffee, tea, water and snacks. Service was prompt and reasonable priced. More
by julie.gregory88
Employees Worked With
Ian Duffy
March 11, 2020
Service representative was courteous and helpful. The service visit was smooth and quick. They do a decent job for a dealership. I will return based on this visit. service visit was smooth and quick. They do a decent job for a dealership. I will return based on this visit. More
by The Turk
Employees Worked With
Michelle Martin
