Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center
Hyannis, MA

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center
Had 2016 Jeep Compass towed there which I thought was a transmission problem. Thought it would be covered under warranty. After car was there a week found out it was rear brakes and was quoted almost 1200 transmission problem. Thought it would be covered under warranty. After car was there a week found out it was rear brakes and was quoted almost 1200 dollars to repair plus the 140 I was charged for diagnostic test. Abusively overpriced. Declined service and had it towed to my mechanic I used in Onset and car was done in 2 hours for a total price of 403 dollars. Almost a 1000 dollar difference. Had to chase service manager for updates. Bought vehicle here but will never bring or buy a vehicle here ever again. More
brought my Jeep in 4 times for the same problem (water pouring in through roof) $800 and the problem persists and Jeep smells like mildew pouring in through roof) $800 and the problem persists and Jeep smells like mildew More
I had an overall fantastic experience at this dealership. I went in on a Saturday and was very happy to see they were still open at 2:30 for a state inspection sticker. Ian at the front desk was very friendl I went in on a Saturday and was very happy to see they were still open at 2:30 for a state inspection sticker. Ian at the front desk was very friendly and professional. He said the service would probably take around half an hour (I did not have an appointment) and I was out in probably 15-20 minutes. The lobby was very clean and comfortable and every employee I saw was very personable with customers. I would recommend this dealership for services to others! More
Very nice dealership.Very polite and knowledgeable service writer.The oil and filter change took reasonable amout of time. Some one forgot to buckle on of my hood latches.I had to get out and latch it service writer.The oil and filter change took reasonable amout of time. Some one forgot to buckle on of my hood latches.I had to get out and latch it when I went on the highway. No big deal. You will see me again. More
Since day one Mike and Robert were so helpful. Mike was so clear about my option and helped which car and deal best for me. I’m so appreciated their work so clear about my option and helped which car and deal best for me. I’m so appreciated their work More
A service dept that kept its appointment time accurate even after I requested some additional work last minute. Courteous staff, great lounge area. great experience. even after I requested some additional work last minute. Courteous staff, great lounge area. great experience. More
Dave Nickerson in Service and Danielle (Mgr) are THE BEST they make me feel at home & well taken care of every time I need service or repairs. Thanks guys! Sharon (&Frank) Hughes (loyal customers since 2013) they make me feel at home & well taken care of every time I need service or repairs. Thanks guys! Sharon (&Frank) Hughes (loyal customers since 2013) More
Thermostat Replacement Great service from the Service Dept. of Premier Jeep. My 2014 Wrangler went in for a thermostat replacement, however, while there the car received so Great service from the Service Dept. of Premier Jeep. My 2014 Wrangler went in for a thermostat replacement, however, while there the car received some body damage. Premier Jeep provided me a loaner car and replaced the thermostat and performed body work repairs all a no charge to me !! The team was also great to work with and was very apologetic for the inconvenience. Thanks for going above and beyond what I expected !! More
Service Not great. The sales department was great when I bought the car. Service has been a disappointment. Friendly people, quality of work is not good. Not great. The sales department was great when I bought the car. Service has been a disappointment. Friendly people, quality of work is not good. More
They do a great job with customer service , Michael Martin is very friendly always has a smile and clearly knows what she’s doing making your company looking great. Martin is very friendly always has a smile and clearly knows what she’s doing making your company looking great. More