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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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February 28, 2020

Had 2016 Jeep Compass towed there which I thought was a transmission problem. Thought it would be covered under warranty. After car was there a week found out it was rear brakes and was quoted almost 1200 More

by mccarthyj646
Recommend Dealer
No
Employees Worked With
Dave Nickerson
Mar 06, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello – we apologize for your frustration and appreciate you taking the time to share this feedback. If there’s anything about our pricing that we can help clarify for you, please don’t hesitate to reach out to our General Manager, Michael Del Buono, at 508-534-8249 x5101. Thank you.

February 26, 2020

brought my Jeep in 4 times for the same problem (water pouring in through roof) $800 and the problem persists and Jeep smells like mildew More

by 1212baseball
Recommend Dealer
No
Employees Worked With
Danielle Laham, Ian Duffy
Feb 27, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

1212Baseball, unfortunately we are unable to contact you by your code name. We regret to hear that your experience with us was less than satisfactory. If you could please give us a call at 508-815-5000 and ask to speak to our General Manager, Michael Del Buono, it would be greatly appreciated. Thank you.

February 23, 2020

I had an overall fantastic experience at this dealership. I went in on a Saturday and was very happy to see they were still open at 2:30 for a state inspection sticker. Ian at the front desk was very friendl More

by Kerimckenzi3
Recommend Dealer
Yes
Employees Worked With
Ian Duffy
Feb 24, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your experience! We appreciate you coming to visit us here at Premier Cape Cod and we hope to see you again in the future!

February 23, 2020

Very nice dealership.Very polite and knowledgeable service writer.The oil and filter change took reasonable amout of time. Some one forgot to buckle on of my hood latches.I had to get out and latch it More

by john_byrne
Recommend Dealer
Yes
Employees Worked With
Ian Duffy
Feb 24, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share this feedback - we will be passing it along to our team. We appreciate you choosing Premier Cape Cod for your service needs and we look forward to your next visit!

February 20, 2020

Since day one Mike and Robert were so helpful. Mike was so clear about my option and helped which car and deal best for me. I’m so appreciated their work More

by fatihakdemir1987
Recommend Dealer
Yes
Employees Worked With
Emma Gilmore , Mike Del Buono, Rob Dombrowski, Michelle Martin, Giovanni Richardson
Feb 21, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind review! We're glad that Mike & Robert provided you with an exceptional experience here at Premier Cape Cod, and we hope we have the opportunity to work with you again in the future!

February 18, 2020

A service dept that kept its appointment time accurate even after I requested some additional work last minute. Courteous staff, great lounge area. great experience. More

by ELJAELAKE
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Feb 19, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to leave us a review! We appreciate you choosing Premier Cape Cod for your service needs, and we hope to see you again in the future!

February 18, 2020

Dave Nickerson in Service and Danielle (Mgr) are THE BEST they make me feel at home & well taken care of every time I need service or repairs. Thanks guys! Sharon (&Frank) Hughes (loyal customers since 2013) More

by frank.e.hughes
Recommend Dealer
Yes
Employees Worked With
Mike in Sales is great too! , Michelle Martin, Kyle Hein, Danielle Laham, Dave Nickerson
Feb 19, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for the kind comments, Sharon & Frank! It's always a pleasure when you visit, and we look forward to the next one - thank you for being a part of the Premier Cape Cod family!

February 17, 2020

Thermostat Replacement Great service from the Service Dept. of Premier Jeep. My 2014 Wrangler went in for a thermostat replacement, however, while there the car received so More

by csteenstra0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Laham, Dave Nickerson
Feb 18, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to leave us a review! We do apologize again for the inconvenience and greatly appreciate your willingness to work with us to get it resolved. Thank you for choosing Premier Cape Cod for your service needs - we hope to see you again in the future!

February 16, 2020

Service Not great. The sales department was great when I bought the car. Service has been a disappointment. Friendly people, quality of work is not good. More

by jfulone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who it was. I don’t remember the name.
Feb 19, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We regret to hear that you’re disappointed with our service department and would like the opportunity to discuss your feedback in greater detail. If you could please give me a call at 508-815-5000 x5101 when you have a moment, it would be very much appreciated. I hope to hear from you soon. Thank you – Michael Del Buono, General Manager

February 15, 2020

They do a great job with customer service , Michael Martin is very friendly always has a smile and clearly knows what she’s doing making your company looking great. More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Feb 17, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hey Andrew, we appreciate your kind feedback! Thank you for sharing your experience with our team member Michael.

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