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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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February 14, 2020

Service department from xxxx My Dodge Viper was brought in for mechanical repairs after I jumped a curb at low speed on muddy, leaf-strewn road. No other vehicles involved. They e More

by Victim 7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry, Mike Del Buono, Ian Duffy
Feb 27, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

I am sorry that you are not happy with your service. You were in an accident and the insurance company looked over your vehicle. The insurance company gave you an estimate for repairs and we completed the work. All the work completed on your vehicle was authorized ahead of time by the insurance company. Please reach out to your insurance company for any issues you have with your vehicle.

Mar 01, 2020 -

Victim 7777 responded

If anyone out there believes that an insurance company would authorize $12,900.00 in repairs and then 2 months later declare the car as totalled, I can sell you shares in the Brooklyn Bridge. A shameless response from a shameless den of thieves.

February 13, 2020

Everyone was so friendly, easy, quick, efficient, accommodating and a pleasure to work with from sales to service. Thank you for everything! I’ll be back. More

by sarahelizabth
Recommend Dealer
Yes
Employees Worked With
Jackie Moran, Ian Duffy
Feb 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind words Sarah! We appreciate your business, and look forward to the next time you visit us.

February 08, 2020

Went to dealership for warranty work. People were nice but service was not great. Had an appointment @ 10:30but work was not completed that day More

by jafenner
Recommend Dealer
No
Employees Worked With
Michelle Martin, Danielle Laham
Feb 11, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Please contact our General Manager, Mike Del Buono to review your service visit.

February 04, 2020

Quick no hassle service for oil change and rotation Upon arrival I was met by a polite service advisor. Dealership service area was neat and clean with many amenities. Comfortable seating area with TV a More

by pgn726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Feb 05, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are happy you enjoyed your service experience here at Premier Cape Cod! Thank you for your business and the positive feedback.

February 04, 2020

Would never come back to this dealer . Got my truck back two weeks after the final day . Broke things on it , not willing to help told me to pay for the parts . No call backs willing to help More

by bobbyt450
Recommend Dealer
No
Employees Worked With
Mike Del Buono, Dave Nickerson
Feb 11, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello, thank you for taking the time to review Team Premier. Please contact our General Manager, Mike Del Buono to review your service visit.

Feb 17, 2020 -

bobbyt450 responded

I have an no one has called me back . Thank you for your professional customer service

February 03, 2020

I was greeted promptly when I walked into the building, check in only took a minute. The waiting room was clean and comfortable and I was on my way in less than an hour . A+ More

by gretmark
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Austin Blake
Feb 03, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are glad you found your service visit to be quick and efficient! We appreciate your business and the 5-star feedback.

February 02, 2020

PT Cruiser 2002 We are real happy that Michele Martin took care of our 2002 PT Cruiser that was garaged since 2005 ( 15 years asleep,) had it all checked out and e More

by pcallinan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Feb 03, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We were happy to bring some life back into your PT Cruiser! Thank you for taking the time to leave us the positive review.

February 02, 2020

Convenient, on time and the shuttle service is nice. It is a pleasant dealership and environment. Dropped me off at the Mall while they were servicing my vehicle. Would rate excellent if they did complem More

by dcanavan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan and Jose, Dave Nickerson
Feb 03, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind words! We are happy to hear you enjoyed your overall experience with our service team.

February 01, 2020

The mechanic diagnosed the problem with my vehicle, but returned it to me in a significantly worse condition than it was when I brought it in. I paid more than $200 for this “service.” More

by ssroman
Recommend Dealer
No
Employees Worked With
Michelle Martin
Feb 11, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello Seth, We have reviewed your repair order and our notes read that you declined all repairs. The $200 you paid was for a diagnostic fee which gave you all recommended repairs (with pricing). We also provided you with a complimentary loaner vehicle for the two days we diagnosed your vehicle. If you would like a copy of your repair order to review the recommended repairs and fees please feel free to call our service department monday-saturday 8am-4pm. Thank you for visiting Premier Companies.

February 01, 2020

Very Clean, Nice & Warming. The Service & People were Very Nice & helpful in every way. The time spent there was comfortable & Short. Everything was complete & satisfactory, in a More

by polak12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Andrew Dent, Kyle Hein, Giovanni Richardson
Feb 03, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind words! We are happy you enjoyed working with our team here at Premier Cape Cod. We look forward to your next visit!

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