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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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January 23, 2020

Oil Change Service was not as quick as I had expected and that aroma in the waiting area is horrible, Had to go outside for fresh air every so often. More

by ron.janosko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Duffy
Jan 24, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Ron, we are sorry to hear about your recent service experience. We can assure you that we have a very diligent service team that values our customer’s time. We apologize for any inconvenience or odor that you may have dealt with. These are not common issues, and we hope our team can make it up to you during your next visit.

January 23, 2020

Quick, excellent, affordable service Went in at 8:00 AM for the express service. Didn't need an appointment. Oil, State Inspection, and tire rotation. Out by 9:30. Cost was minimal. Would More

by artautorino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Jan 24, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are happy to hear you enjoyed your service experience here at Premier Cape Cod. Thank you for your business and the 5-star feedback!

January 18, 2020

Great service . Very easy to make an appointment on a date and time that worked for me. They repaired everything that needed service and called me to get the OK to More

by SG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jan 20, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Efficiency and communication is key for quality automotive service! Thank you for your business, and the 5-star feedback.

January 17, 2020

Great experience from start to finish. Prior service Great experience from start to finish. Prior service was done at a closer dealership. While the work was completed customer service was only 3-4 s More

by pbb73
Recommend Dealer
Yes
Employees Worked With
Ian Duffy
Jan 17, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We strive for the best customer service in every department here at Premier Cape Cod. Thank you for your business, and taking the time to leave us the positive review!

January 16, 2020

Excellent customer service from walking in door to leaving. I missed the name of The young gentleman who took care of me in addition to Michelle but he was efficient, clear and thoughtful as well More

by CKGRENIER
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jan 17, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to leave us the kind feedback. Our team strives to deliver a memorable customer experience with every visitor!

January 14, 2020

I am always taken care of appropriately when I go to I am always taken care of appropriately when I go to your dealership. I am surprised that I have to pay for tire rotation on tires I bought from u. More

by Lexie
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jan 15, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Lexie, thank you for the great review on our dealership. We appreciate your business and please visit with us for a complimentary car wash courtesy of the Team at Premier Cape Cod.

January 11, 2020

I went in for an routine oil change. Very friendly staff, beautiful waiting area, easy in and out. Best service department I have ever experienced. More

by Bb1
Recommend Dealer
Yes
Employees Worked With
Mike Del Buono, Dave Nickerson
Jan 13, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the 5-star feedback! We are glad you enjoyed working with the service team here at Premier Cape Cod.

January 10, 2020

They spent an hour trying to reprogram my touch screen radio and could not. They charged me $69 that was more than reasonable thank you More

by capedavis
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Jan 13, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for leaving us the positive review. We apologize for the inconvenience as we did our best to resolve your touch screen issue.

January 10, 2020

Good timely service. Easy convenient scheduling. The low cost rental loaner is invaluable for those of us coming from the lower Cape. Ian, my scheduler, was very responsive and helpful More

by Rick
Recommend Dealer
Yes
Employees Worked With
Ian Duffy
Jan 13, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the 5-star feedback, Rick! We are happy to hear you enjoyed your service experience here at Premier Cape Cod.

January 07, 2020

Abusively expensive. Try to constantly up-sell and spend more than necessary. I don't trust them. At the same time the front desk person was very professional, pleasant, and easy to work with. More

by Delponted
Recommend Dealer
No
Employees Worked With
Michelle Martin
Feb 11, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are sorry to hear you did not enjoy your experience at Premier. Please contact our General Manager, Mike DelBuono to review your visit.

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