Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center
Hyannis, MA

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center
Friendly, quick, and nice facility. I will continue having my vehicle served here because of the staff. Chrysler experts are the only option for me!! A pleasant place to go. I will continue having my vehicle served here because of the staff. Chrysler experts are the only option for me!! A pleasant place to go. More
Very accommodating Responded to my call on a Saturday. I was able to drive my Jeep Compass to Premier where Austin met me. He was able to loan me another Jeep Compass Responded to my call on a Saturday. I was able to drive my Jeep Compass to Premier where Austin met me. He was able to loan me another Jeep Compass until the work needed on my Jeep Compass was able to be completed. Thank you! More
Happy with the job Don't have much to say, got an oil change, and checked out for a recall. All went well, and I wasn't there for a terribly long time. Good job once a Don't have much to say, got an oil change, and checked out for a recall. All went well, and I wasn't there for a terribly long time. Good job once again. More
Don’t use premier cape cod Premier cape cod has the worst customer service. Left multiple messages in the past to schedule an oil change and they never got back to me. Now I mak Premier cape cod has the worst customer service. Left multiple messages in the past to schedule an oil change and they never got back to me. Now I make an appointment because my drive shaft that they “fixed” over a year ago is already broken. They schedule me for a Friday at 8 am. I take work off and drop the car off Thursday so they can get to it early Friday. Friday 3pm comes around and they still have not even looked at it. So now I have no car and I lose money from taking work off when I didn’t even need to clearly. What’s the point of making an appointment? They also don’t do that type of work Saturday and Sunday. So now I need to take another day off. Horrible. Do not recommend going to them for anything. More
The service department handled things very efficiently. The wait time wasn’t Long at all and the waiting area was very comfortable to say the least. The wait time wasn’t Long at all and the waiting area was very comfortable to say the least. More
The Service department was friendly and efficient. I never mind going to Premier to get my Ram truck serviced. I had tires rotated, oil change and inspection. All done in a timely manner. Thank you never mind going to Premier to get my Ram truck serviced. I had tires rotated, oil change and inspection. All done in a timely manner. Thank you More
In and out Staff is very personable and friendly. Waiting area at the dealership is open, very comfortable and clean. I was very satisfied with the service I rec Staff is very personable and friendly. Waiting area at the dealership is open, very comfortable and clean. I was very satisfied with the service I received. More
Express Service Opened on time in the morning; everyone was courteous; had oil change; tire rotation was not done due to recommendation to replace tire due to extreme Opened on time in the morning; everyone was courteous; had oil change; tire rotation was not done due to recommendation to replace tire due to extreme edge wear. Was out in less than 45 min. More
Poor service Premier inflates prices and does poor work. They said the brake needed replacing with 40% of the pads remaining. While servicing they damaged the radi Premier inflates prices and does poor work. They said the brake needed replacing with 40% of the pads remaining. While servicing they damaged the radiator and my car overheated on the ride home. Spoke with Danielle Laham, she was condescending and rude. She wouldn't admit any wrong doing and offer no solution other than, "pay us another $150 and we'll examine the issue." You just did that!!! Idiotic. More
Expedited car service My annual oil change was due, on my 2019 Audi A-4, also had a recall addressed and new sticker. In and out in 1 hour. A very personable Grace, checked My annual oil change was due, on my 2019 Audi A-4, also had a recall addressed and new sticker. In and out in 1 hour. A very personable Grace, checked me in, I had a starbucks coffee in the very modernized waiting lounge. Had a chance to chat with my salesman Allen Parsons, who kept me updated on the newest Audi arrivals in the showroom, genuine pleasant experience, from leasing the vehicle to servicing the vehicle. Highly recommend Premier Audi Cape Cod, great service, people, facility. Barb Forslund, Audi customer for past 4 years. More