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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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November 03, 2019

Friendly, quick, and nice facility. I will continue having my vehicle served here because of the staff. Chrysler experts are the only option for me!! A pleasant place to go. More

by zappafan59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Nov 04, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi, Thank you for taking the time to mention Michelle! We appreciate your positive feedback and an outstanding rating. We look forward to taking care of any of your auto needs in the future.

October 30, 2019

Very accommodating Responded to my call on a Saturday. I was able to drive my Jeep Compass to Premier where Austin met me. He was able to loan me another Jeep Compass More

by Pam Canham Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Blake
Oct 30, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Pam Canham Roberts, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Austin will be glad to assist, as always!

October 26, 2019

Happy with the job Don't have much to say, got an oil change, and checked out for a recall. All went well, and I wasn't there for a terribly long time. Good job once a More

by Dodge 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Blake
Oct 26, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for sharing. We appreciate your business and look forward to any future visits.

October 18, 2019

Don’t use premier cape cod Premier cape cod has the worst customer service. Left multiple messages in the past to schedule an oil change and they never got back to me. Now I mak More

by Jd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not work with any of these employees, Austin Blake
Oct 18, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello, I would like to extend my personal regrets regarding your disappointment regarding your service appointment. We take your feedback seriously and would appreciate the chance to discuss this with you directly. Please feel free to reach out to me so that we can address your concerns. Thank you. Best, Michael Del Buono General Manager 508-815-5000 x5101

October 12, 2019

The service department handled things very efficiently. The wait time wasn’t Long at all and the waiting area was very comfortable to say the least. More

by Dodge
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 13, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It brings us great joy to learn your experience was so efficient and comfortable. Thanks for your feedback and let us know if we can assist you again!

October 07, 2019

The Service department was friendly and efficient. I never mind going to Premier to get my Ram truck serviced. I had tires rotated, oil change and inspection. All done in a timely manner. Thank you More

by Mia
Recommend Dealer
Yes
Employees Worked With
Austin Blake
Oct 07, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the five stars, Mia! We are so happy to see that our Service Department always exceeds your expectations. If we can be of further service, please come back at any time.

October 02, 2019

In and out Staff is very personable and friendly. Waiting area at the dealership is open, very comfortable and clean. I was very satisfied with the service I rec More

by WendyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 02, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the great review, Wendy! We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to your next visit!

September 28, 2019

Express Service Opened on time in the morning; everyone was courteous; had oil change; tire rotation was not done due to recommendation to replace tire due to extreme More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whoever unlocked the door started my asking me what she could do., Dave Nickerson
Sep 28, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Promptness promotes efficiency and that is very important to us. We do not want to waste our guests' time. Thank you for allowing us to take proper care of your vehicle. We hope to see you again soon.

September 20, 2019

Poor service Premier inflates prices and does poor work. They said the brake needed replacing with 40% of the pads remaining. While servicing they damaged the radi More

by Joe33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Laham
Sep 20, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello, I regret to learn about your disappointment regarding the service you received and any interaction that left you with a negative impression. Our goal is to provide respectful and efficient service to all of our guests and it is concerning to know that you felt otherwise. Please feel free to reach out to me so that we can further discuss and address your concerns. Thank you. Best, Michael Del Buono General Manager 508-815-5000 x5101

September 20, 2019

Expedited car service My annual oil change was due, on my 2019 Audi A-4, also had a recall addressed and new sticker. In and out in 1 hour. A very personable Grace, checked More

by BarbF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Grace McCloy
Sep 20, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the wonderful review, Barb! We are so glad to see that your car was taken care of in such a timely manner and that you enjoyed our amenities while you waited. If we can be of further service, please be sure to let us know!

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