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Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

Hyannis, MA

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542 Reviews

542 Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod - Service Center

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September 18, 2019

Nice folks doing a good job The communication regarding my service visit was good. Myles provided upfront pricing and timeline. Work was completed on time and my van runs smoothl More

by Alepire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham, Austin Blake, Dave Nickerson
Sep 19, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your outstanding experience with Austin, Danielle, Michelle, and Dave in our Service Department! We truly appreciate your positive feedback, and We look forward to servicing your car again when needed.

September 17, 2019

Inspection & tune up Got me in right on time. Throughly went over everything that was to be done. Received car clean and everything completed . Very nice lounge area to w More

by RedRenegade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Blake, Dave Nickerson
Sep 18, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and that our team was helpful. We are also happy to know that you enjoyed our waiting area. We hope that you will visit us again soon!

August 28, 2019

Great Customer Service Premier Cape Cod offers great customer service and subsequent well earned customer satisfaction. I feel that my business is highly valued and apprecia More

by Charluey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Beck, Michelle Martin, Andrew Dent, Danielle Laham, Austin Blake, Kendall Cloutier, Jackie Moran
Aug 28, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

August 20, 2019

New problems after each service I brought my 2014 Jeep Grand Cherokee in for service twice in the past six months. Each time, I had a new problem pop up within a day after each servi More

by JGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Laham, Austin Blake
Aug 20, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello, I am troubled to learn of your disappointment with your recent service experience that was not to your standards. Please know your feedback is very important to us and I would like to speak with you to best resolve your concerns. Please contact me when you are free. Thank you. Best, Michael Del Buono General Manager 508-815-5000 x5101

August 09, 2019

I lost my A/C completely on my 2015 Jeep GC...Apt in 20 days I had my oil changed last Friday August 2, 2019...Quick service and Austin Blake was the Pro for this service. On Sunday August 4th 2019, I lost my A/ More

by nitestar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Blake
Aug 10, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello, I am troubled to learn of your dissatisfaction with any level of communication regarding your appointment that has left you with a negative impression. Please know as our customer, we value your feedback and would like to speak with you to best resolve your concerns. Please contact me when you are free. Thank you. Best, Michael Del Buono General Manager 508-589-4518 x5101

August 07, 2019

Best Sergice ! Michelle Martin was extremely helpful with my service of my Dodge Challenger. She is extremely knowledgeable and made sure that everything was taking More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Aug 08, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your review of Michelle! We're happy to hear it was a positive experience!

July 30, 2019

Worst service department Bought a new Jeep in January 2019. Had trouble with Uconnect since I bought it. It is now late July and after numerous attempts to fix it, it is still More

by John3511
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle Martin, Danielle Laham
Jul 31, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

John Pavao, As you reviewed with our team I will respond here as well there is nothing wrong with the way the vehicle drives or operates. Since you mentioned in your review that you have been having trouble with the UConnect (mobile app) since you purchased the vehicle in January from O'Hara. We at Premier have suggested you bring it back to the purchasing dealership. As this is not something we are unable to fix at the moment, we have reached out to our rep at Chrysler on your behalf. If you are unhappy with our availability for your next appointment as mentioned above, your purchasing dealer, should be able to see you sooner.

July 21, 2019

Oil Change Michelle from service went out of her way to make sure our early appt was completed timely... we hd been misinformed about the service hours.. have ar More

by Cape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Mike Daly
Jul 21, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We will do anything in our power to ensure the satisfaction of our guests. Thanking you for giving Michelle the recognition she deserves. Let us know when we can assist you again.

July 17, 2019

Premier is the dealership to go to on Cape Cod We have purchased several vehicles from Premier - all great experiences... their service department is also great. Every one should check out other d More

by Sue and Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember names of employees who helped me in the service department; woman whose desk is to the left when you enter the service department
Jul 18, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We appreciate you taking the time to leave us a positive review and rating! We are happy to know that you are loyal customers and that you have had all great experiences. It is also great to know that you enjoy our Service Department and we appreciate you recommending us. We hope to see you again soon!

July 15, 2019

Michelle Martin-Top Class In a world of really bad service, Michelle Martin delivers the exact opposite. She provided an amazing experience from start to finish. They should be More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jul 15, 2019 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your kind words!

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