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Premier Nissan Mall of Georgia

Buford, GA

4.4
3,835 Reviews
At Premier Nissan Mall of Georgia, we’ve been serving the Buford community for years. When you visit our lot, you’ll find brand–new Nissan models like the ARIYA, the TITAN, and the Rogue. If none of these cars stand out to you, then we also have a huge used inventory that you can explore, which includes certified pre-owned Nissan models. We can help you find your next vehicle today, and once you’re on the road, our service department can help you keep your car running.
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3520 GA-20

Buford, GA

30519

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Showing 3,835 reviews

September 21, 2021

Overall it was a easy sell with nesrin and she was always updating me and all it took was time More

by AKILAH.SHAH.2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nesrin Sabbagh, Ryan Palagar
Sep 23, 2021 -

Premier Nissan Mall of Georgia responded

Akilah.shah.2020, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 19, 2021

Always a good experience at this dealer. I am a repeated client. This is my 3rd purchase. More

by SONIARIVERA425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jinetta, Ryan Palagar
Sep 23, 2021 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Jennifer Sutherlin Nissan

September 18, 2021

I found the car I wanted online and went in and was out in 1 hour. Ask for Jinetta, you won’t be disappointed. More

by SEMASMITH33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jinetta, Larry Schultz
Sep 23, 2021 -

Premier Nissan Mall of Georgia responded

Semasmith33, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 17, 2021

The experience was the best we’ve ever had, from the sales person, Jeanetta, who was friendly and helpful all the way; to the business manager Ryan, a true professional! When we had reservations about More

by MRSPERRY52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenetta, A J , Ryan Palagar
Sep 23, 2021 -

Premier Nissan Mall of Georgia responded

Hi Mrsperry52, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Jennifer Sutherlin Nissan

September 16, 2021

Seems all paid comments or created on their own. Worst experience doesn't respond well and on to of it, fake advertisement. More

by ajgrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avery Riley
September 16, 2021

The sales team was amazing. It was by far the friendly and most helpful staff of employees. More

by gpeters71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seung Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nesrin Sabbagh, Diego Atehortua, Billy Mreir, Haddy Mreir
Sep 18, 2021 -

Premier Nissan Mall of Georgia responded

Hi Gpeters71, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 15, 2021

They charge me for tire rotation but they don’t do their job.they need to Check the work order before deliver the car More

by saika.tithi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherry Hosch, Jordan Hughes, Juan Urreago, Ruben Hernandez, Stuart Spradley, Mike Keen, Maria Telles, Chrystal Glisson, Shantell Daley
Sep 30, 2021 -

Premier Nissan Mall of Georgia responded

Thank you, for taking the time to tell us about your experience at Sutherlin Nissan. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manager of Sutherlin Nissan, I am disappointed to hear that your recent service experience did not meet your expectations. If there is anything that you would like to tell us or that we could be doing better please reach out to me by email or by calling me directly . We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Kind Regards, Jennifer Matheson Owner Loyalty Manager Sutherlin Nissan Mall of GA 678-714-1885 Jmatheson@nissanmall.com

Sep 30, 2021 -

saika.tithi responded

If they denied the service they must be let us know.but funny part is they charge me for service.& I usually don’t check anything but that day before I went The service I put some air in my tire that’s why I find out they didn’t any service with my tire.& miss Jennifer I hope u already know What u have to do make it right

September 14, 2021

The Service is Quick and Excellent. I also purchased my vehicle at this location in 2017. The Customer Service Team and The Mechanics are awesome More

by GERMAINE_363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Sep 16, 2021 -

Premier Nissan Mall of Georgia responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 14, 2021

Very professional and helpful , completed in a reasonable amount of time. Provided all necessary information. More

by ATAILOF3DOGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delfi
Sep 16, 2021 -

Premier Nissan Mall of Georgia responded

Hi Atailof3dogs, We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

September 14, 2021

The WORST experience EVER!!!! I inquired about a new NV200.My sales agent was Manny SMITH ,He said they have the car ,asked for the price and the salesman refused to give me a break down of the numbers. More

by Sgalbreath
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manny Smith, Michael Monteiro
Sep 30, 2021 -

Premier Nissan Mall of Georgia responded

Sgalbreath, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you Jennifer Sutherlin Nissan

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