Premier Nissan Mall of Georgia

Great service as always and customer service. I always schedule with Grace. Grace is helpful and always address my concerns. I would like to add that they are flexible with schedules also. schedule with Grace. Grace is helpful and always address my concerns. I would like to add that they are flexible with schedules also. More

Sales team were great!! Our sales person was Nesrin. She was very helpful and very knowledgeable about the vehicle’s we were looking at. Experience was awesome!! was very helpful and very knowledgeable about the vehicle’s we were looking at. Experience was awesome!! More

I had the pleasure of working with Sales Consultant Phillip Parker, Sales Manager AJ Khanfer, and Finance Consultant Kurt Pierce recently. They were pleasant, friendly, and very accommodating in making Phillip Parker, Sales Manager AJ Khanfer, and Finance Consultant Kurt Pierce recently. They were pleasant, friendly, and very accommodating in making my car purchase very simple! Each of them provided great customer service and made sure I was taken care of during the processing. I am extremely pleased with my new Nissan Sentra SV. More

There was a $1,600 fee added to the bottom line that was not disclosed or discussed prior to making the deal - a 'dealership fee' - that we were told was added to "every" used car they sell. We expected sal not disclosed or discussed prior to making the deal - a 'dealership fee' - that we were told was added to "every" used car they sell. We expected sales tax, etc., but even with a $3,000 trade in, we ended up paying more than what the listed price was on the car (i.e., the actual cost was over $3,000 more than what was listed). The salesman was shocked when he saw our bottom line figure and accidentally blurted out that that was unusually low, because he hadn't factored in our trade in. We were promised a 6 month warranty, but not given any written record of it, and no one has responded to our requests for documentation. We got just 3 or 4 miles down the road, not even home yet, and the oil change light came on. Turns out it needed oil, oil filter and coolant, for another $200 the same day. The salesmen laughed at straight-forward questions - Last time I purchased a car (new, at a large dealership), I was given a discount for paying in cash: he laughed and literally said that my cash was nothing compared to the $10,000 per month they spend on just keeping the lights on and I could maybe take it to some mom and pop car dealer and it would mean something. Last time I purchased a car, I was given a discount for it being a stick rather than automatic: he laughed and said that this car would be useless as an automatic and nobody would want it. I strongly believe he would not have laughed or been so flippant had I been male. I was given one pink document copy that showed the final cost but didn't even indicate that anything had been paid, and a 1/2 sheet of paper that went with the license sticker showing that the car was waiting for its new license. That's all. I received nothing about the supposed 6 month warranty, and nothing showing that any payment had been made - after I had signed about a dozen documents. When I asked about the paperwork, I was yet again laughed at and told that that's all you get with a used car and I could have him hand-write 'paid' on my pink copy if I wanted. A VERY uncomfortable buying experience, in total. More

Amazing service Ty was great he really helped me out. Matterfact he saved the day and the rest of the week. I need to go ahead and schedule my next service. Matterfact he saved the day and the rest of the week. I need to go ahead and schedule my next service. More

Thanks to Diego for his excellent attention in the sales area and to Mr Kim for his financial help. We wanted to change the first vehicle we bought for a new one and they gave us the best advice on the pur area and to Mr Kim for his financial help. We wanted to change the first vehicle we bought for a new one and they gave us the best advice on the purchase of our Rougue 2021 Thank you very much to the Nissan team More

Friendly dealership. This is our 6th Nissan purchased here. Fair negotiations. My only complaint is regarding the number of surveys Nissan expects their customers to complete. here. Fair negotiations. My only complaint is regarding the number of surveys Nissan expects their customers to complete. More

As usual the best in the business. Salesperson was amazing. Financing team made it happen at my needed payment threshold. The entire staff stayed late to get me done on a Friday night. amazing. Financing team made it happen at my needed payment threshold. The entire staff stayed late to get me done on a Friday night. More

Everyone I encountered was pleasant and helpful! Prompt attention was given to my needs and my Rogue was ready exactly when I was told it would be. attention was given to my needs and my Rogue was ready exactly when I was told it would be. More

Overall experience was good. We were there for awhile to purchase vehicle. I felt like we should have been given bottle water or something while waiting. Only offered water from the water cooler. I've never purchase vehicle. I felt like we should have been given bottle water or something while waiting. Only offered water from the water cooler. I've never understood what takes so long to purchase a vehicle. After you have completed the app and they have checked your credit we still had another 2-3 hours before we left. I know this isn't a luxury dealership but I just expected a little faster service and simple courtesy water or snacks when you wait so long. The price of the vehicle was fair. Mr. Kim in finance was easy to work with and he moved fast...once we got to him. It was raining really heavy that day so they didn't detail the car that well. Even the inside was just ok. I had to really clean it myself. More