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Premier Nissan Mall of Georgia
Buford, GA
3,835 Reviews
At Premier Nissan Mall of Georgia, we’ve been serving the Buford community for years. When you visit our lot, you’ll find brand–new Nissan models like the ARIYA, the TITAN, and the Rogue. If none of these cars stand out to you, then we also have a huge used inventory that you can explore, which includes certified pre-owned Nissan models. We can help you find your next vehicle today, and once you’re on the road, our service department can help you keep your car running.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,835 reviews
February 16, 2021
Great job with service. The only issue was that they said I’m in dire need of a set of new tires, but they didn’t have the kind for my car in stock, so they ordered and I have to come back next weekend to ge I’m in dire need of a set of new tires, but they didn’t have the kind for my car in stock, so they ordered and I have to come back next weekend to get them put on. More
by sheardbeard
Verified CustomerEmployees Worked With
Grace Ellington
February 16, 2021
This place is nice and modern and easy to access. Very friendly staff and it was nice to see a familiar face from a purchase in 2010. They did not keep us tied up in long negotiations and paperwork and I friendly staff and it was nice to see a familiar face from a purchase in 2010. They did not keep us tied up in long negotiations and paperwork and I feel we ended up with a win/win deal. I have not used the Service Dept yet, but I'm sure they'll be just as reliable. More
by JHOVIS_EUROPA
February 16, 2021
Excellent! Luis Navarro treated me exceptionally great! Will make this Nissan my Nissan of Choice! He treated me excellent and expeditiously. Very professional and efficient. Will make this Nissan my Nissan of Choice! He treated me excellent and expeditiously. Very professional and efficient. More
by JBILLINI12
Employees Worked With
Luis Navarro Losa
February 15, 2021
The sales associates were very helpful friendly and knowledgeable. I was in and out in about 3 hours. Janette Brown and Kim Seung did outstanding job. knowledgeable. I was in and out in about 3 hours. Janette Brown and Kim Seung did outstanding job. More
by ARMOND107
February 15, 2021
The process was pretty smooth. However, we had several requests about the vehicle we purchased. We asked that the inside be cleaned very well and some scuffs to be fixed on the exterior. They did not even requests about the vehicle we purchased. We asked that the inside be cleaned very well and some scuffs to be fixed on the exterior. They did not even touch the inside, the outside they said they would contact us when their paint man could fix our requests and we never heard from them. Not great customer service. More
by chenoadickerson
Employees Worked With
February 14, 2021
The truck was extremely dirty, it used to be when a car dealer sold you a car it was a sense of pride they would take time to make sure everything was satisfactory for the customer, now it’s all about the dealer sold you a car it was a sense of pride they would take time to make sure everything was satisfactory for the customer, now it’s all about the dollar, I was not impressed. More
by ccbass227
February 14, 2021
I purchased a car in January and asked for my second key. Julian said that he would mail it to me. After a month he never sent it or asked how everything was going after the sale. To make a long story short Julian said that he would mail it to me. After a month he never sent it or asked how everything was going after the sale. To make a long story short me asking for my key became an act of bullying and disrespect. I was treated like it was my fault because my second key was missing. I asked for a manager because Julian was so nice nasty I didn’t want to deal with it. AJ. was the next one who told me to come to the dealership and they will handle it. I called and said I would be there in 10 minutes. I was there and called him and he rudely said it was not 10 minutes. It was 12 minutes and told me that I could not get any service. Well after waiting over a month I was confused why I had to be inconvenienced to get a loaner for a key. Then I had the pleasure of being yelled at by the service manager Kurt. He started talking to me in front of his employees like I was a child telling me he’s not going to help me. When I responded then who is in charge then he loudly told me to go to an office. Yelled at me to have a seat which I refused and then he yelled fine stand up. Kurt began the conversation with you will not embarrass me in front of his employees. Mind you he was the one that started the conversation in front of them yelling at me. He wanted to belittle me like it was my fault about the key and I wasn’t going to allow him to do so and that angered him even more. He was holding my key saying lady do you want your key or not because he wanted me to say i was wrong about my key and of the time. They closed at 5 pm. I asked Kurt why was he yelling at me. I was thinking why you are yelling they could be getting my key. Well after 5 minutes of him and AJ secretly talking they decided to have a person write up the order. The was polite young man who was probably extra professional because he witnessed the treatment that was given to me by his boss. Kurt walked up again and said you can ho have a seat mam and I said I’m giving the young man some information. He said well when you are done go have a seat. At that point I decided to call Nissan corporation to register a complaint. Well my key was given to me with 4:54 pm. It was cut in less than 10 minutes a job Julian first shared would take 2 hours. AJ saying at least 45 minutes. At the end I had to sit in my car before driving off because I couldn’t believe the bullying, yelling, blaming, disrespectful treatment over getting my key that I waited over a month to get and was never called to say anything about it. How was this my fault to be treated so bad? Now I’m stuck to having to get my car serviced at this dealership. Thank goodness that young man I forgot his name showed me that everyone there are not like his boss or the others I encountered. You are treated nice when making a purchase but after not so nice. More
by DeeGee
Employees Worked With
Julian Ramirez
February 12, 2021
The sales person was so nice thank you so much for all your help I will recommend your place for a friend or when I want an other one your help I will recommend your place for a friend or when I want an other one More
by MAFER.AGUILARHBL
Employees Worked With
February 11, 2021
The salesperson was helpful and knowledgeable about the vehicles. He listened to our needs about what we wanted in a vehichle and got us exactly what we wanted! I love my new SUV. vehicles. He listened to our needs about what we wanted in a vehichle and got us exactly what we wanted! I love my new SUV. More
by TDCOLEMAN14
February 10, 2021
We use Sutherlin Nissan for servicing our car and our truck. We like the fact it close to our home in Buford Georgia and they do good work. truck. We like the fact it close to our home in Buford Georgia and they do good work. More
by jferrell52
Employees Worked With
Juan Urreago, Mike Keen
