Premier Nissan Mall of Georgia
Buford, GA
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The salesperson(Julian Ramirez) was very patient and helpful with my purchase. Definitely would not recommend anyone going with Curt Pierce,his attitude isn't friendly! helpful with my purchase. Definitely would not recommend anyone going with Curt Pierce,his attitude isn't friendly! More
This is the third vehicle we have purchased through Weis from Sutherlin Nissan. He is extremely polite, professional and laid back. We have completed the financing with Andrey and Ryan; both are professiona from Sutherlin Nissan. He is extremely polite, professional and laid back. We have completed the financing with Andrey and Ryan; both are professional, friendly and extremely knowledgeable. We felt very comfortable and satisfied with our experience with all 3 vehicles. Thank you! More
Terry Negm gave us good service and was very knowledgeable on the car we were purchasing he was also a delight to talk to. He was very helpful and Andre was also very helpful in financing good t knowledgeable on the car we were purchasing he was also a delight to talk to. He was very helpful and Andre was also very helpful in financing good team. More
Sutherlin Nissan's Service Department isn't exactly eager for business. Would NOT recommend their service department! Several weeks ago I took my car in for a door repair on Friday which they informed me wou for business. Would NOT recommend their service department! Several weeks ago I took my car in for a door repair on Friday which they informed me wouldn't take long, but would probably need to be picked up the next day. I missed a call that evening about the repair and attempted to call back, no one ever answered, and no one ever called back. The next morning (Saturday), I tried calling again - this time, I was informed that the department was closed due to COVID-19 and that I could call back on MONDAY to see when my car would be ready. It should be noted that I did NOT have a car to drive. The Nissan employee was baffled and after several calls back and forth.... I went to get my car before they closed that Saturday at noon. I have attempted to call Nissan for the repair 4 times, left 4 voicemails for 2 different Service Reps and 1 for the Receptionist. NO ONE RETURNS PHONE CALLS. Not impressed by their lack of customer relations, support, or communication. DO NOT RECOMMEND. This should have been a simple fix. More
Working with the Sutherlin Nissan service department has been a wonderful experience. It is great to be able to walk-in for service and to have the work completed in a timely manner. been a wonderful experience. It is great to be able to walk-in for service and to have the work completed in a timely manner. More
Nisreen was really really great he helped me a lot to choose the right car for me. This is not the first time, Nisreen always take car of me when I go to Sutherlin Nissan/ mall of Georgia I appreciated e choose the right car for me. This is not the first time, Nisreen always take car of me when I go to Sutherlin Nissan/ mall of Georgia I appreciated everything she did for me. Thank you More
Sales staff was very straight forward to work with. No high pressure. Very knowledgeable and provided a fair deal without any painful haggling. Finance rep was also excellent. He was great about explainin high pressure. Very knowledgeable and provided a fair deal without any painful haggling. Finance rep was also excellent. He was great about explaining all the options and gave great insight to make a good decision. More
It was easy to set an appointment. They offered fast and friendly service. It was easy to set and update my service online. I highly recommend this dealership's sales and service department. friendly service. It was easy to set and update my service online. I highly recommend this dealership's sales and service department. More
It has been almost 3 weeks since I took my newly purchased used Nissan Frontier to Sutherlin to get started on some minor warranty paint work that needed to be done. I met with the Service Director purchased used Nissan Frontier to Sutherlin to get started on some minor warranty paint work that needed to be done. I met with the Service Director who was very helpful and knowledgeable in getting the work order started and submitted to Nissan for approval. As of today he has not been able to get any response on this approval from Nissan. He had indicated it might take a little while for this approval but I didn't think it would take this long. I know he has attempted on 3 separate occasions to get an answer so I am satisfied with his effort and assistance in this matter. My disappointment is in Nissan itself, not Sutherlin Nissan as I know it's out of their hands. I have been very pleased with my truck. I just want to get this minor repair done before the warranty runs out. I had hoped that Nissan itself would have better customer assistance instead of dragging the process out. As I said I am happy with the effort Sutherlin has made and I hope they can get this resolved in the very near future. I would definitely do business with Sutherlin's in the future. More
Super nice staff! Service needs were completed. Car wash and vacuum was requested but not done. A quick wash was done before service department closed. and vacuum was requested but not done. A quick wash was done before service department closed. More

