Premier Nissan Mall of Georgia
Buford, GA
Filter Reviews by Keyword
By Type
Showing 3,839 reviews
Had the best service experience with Robert - he was knowledgeable had excellent customer service and worked within my budget for what needed to get done for my car. knowledgeable had excellent customer service and worked within my budget for what needed to get done for my car. More
Thanks to Grace I was able to get my car in service after arriving 30 minutes earlier than my appointment with having a little over a 2 hour wait. However, I requested a maintenance checkup and I never recei arriving 30 minutes earlier than my appointment with having a little over a 2 hour wait. However, I requested a maintenance checkup and I never received a checklist that I'm used to receiving to make me aware of minor or major suggestions. More
I was promised repairs on a used vehicle i almost backed out of buying and it took several trips back to the dealership and lost time at work before i finally got it fixed which should have never been the c out of buying and it took several trips back to the dealership and lost time at work before i finally got it fixed which should have never been the case. Overall im disappointed with my experience at sutherlin. More
Sutherlin Nissan Service is always friendly and convenient. Finished on time and got me on my way, Would recommend them for anyone needing service on their vehicle. Service is always friendly and convenient. Finished on time and got me on my way, Would recommend them for anyone needing service on their vehicle. More
I am a loyal Nissan owner and on my 4th generation of vehicles. Grace in service will always be my go to person. She takes very good care of both my vehicles. Her customer service ia outstanding. vehicles. Grace in service will always be my go to person. She takes very good care of both my vehicles. Her customer service ia outstanding. More
I went in around 2 to get recalls done on my car. I was told it might be overnight and I said that would be fine but to call me with an update before end of day. I left a message around 5:30 after not hear told it might be overnight and I said that would be fine but to call me with an update before end of day. I left a message around 5:30 after not hearing anything. I never heard anything till 9:30 the next morning saying my car was ready. I would have appreciated updates on my car. Sherry said they wouldn't have a timeline till they looked at my car and she would call to update me but never did. More
This was my first time buying a car Sylvester made the process very manageable. Andrey was also very helpful and made sure I was able to leave with the car I wanted! process very manageable. Andrey was also very helpful and made sure I was able to leave with the car I wanted! More
Nesrin was wonderful to work with, so much so that we came back to buy a 2and car with her! Andrey in the Finance department was very helpful as well. came back to buy a 2and car with her! Andrey in the Finance department was very helpful as well. More
Diego who I worked with was very promising over the phone. But when I arrived, it was a whole new ball game. They don’t even “gift you” at the end of the purchase. I will see how it goes when I go back phone. But when I arrived, it was a whole new ball game. They don’t even “gift you” at the end of the purchase. I will see how it goes when I go back for my I OWE YOU’S.... More

