Premier Nissan Mall of Georgia
Buford, GA
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tried to rip my daughter off My daughter went to this dealership expecting to be treated fairly while buying a 2019 Nissan Sentra. I'm thinking that as soon as they let her test d My daughter went to this dealership expecting to be treated fairly while buying a 2019 Nissan Sentra. I'm thinking that as soon as they let her test drive the vehicle they then tried to add charges of 1195.00 for a used car inspection then tried to only allow her 500 for her trade in after adding another almost 700 doc fee and 889 another fee. I spoke briefly with a man name Billy who said he was a sales manager and when I told him what I thought about all of their add on fees and was only allowing 500 for the trade he hung up on me. I have bought both new and used cars in the Atlanta area for well over 40 years and I have never heard of a dealership that wants to rip off a customer. Beware people this place is a joke if you're expecting a fair deal. More
Most of the time when I need it to service my truck I had to deal with parts department and service and both departments were friendly ,knowledgeable and very nice. to deal with parts department and service and both departments were friendly ,knowledgeable and very nice. More
I had the transmission fluid flushed. They quoted me $280. I was charged $312. I tried to argue with no avail. That’s bad. I have purchased four cars from you. $280. I was charged $312. I tried to argue with no avail. That’s bad. I have purchased four cars from you. More
Billy Ray and the Nissan team was FANTASTIC! A very smooth and efficient experience that took start to finish 110 minutes from the time I walked in the door to leaving with my vehicle. AWESOME JOB smooth and efficient experience that took start to finish 110 minutes from the time I walked in the door to leaving with my vehicle. AWESOME JOB More
Absolutely great experience!Very professional service Absolutely great experience! Very professional service team! Had oil changed and multiple recall items addressed. Expected to wait longer than I did Absolutely great experience! Very professional service team! Had oil changed and multiple recall items addressed. Expected to wait longer than I did. Vehicle was cleaned,no problems what so ever! More
PROFESSIONAL THE SERVICE WAS PERFORMED IN A TIMELY MANNER AND THE STAFF KEPT ME UPDATED. THEY INFORMED ME OF SOME ADDITIONAL WORK THAT WILL BE NEEDED IN THE NEXT THE SERVICE WAS PERFORMED IN A TIMELY MANNER AND THE STAFF KEPT ME UPDATED. THEY INFORMED ME OF SOME ADDITIONAL WORK THAT WILL BE NEEDED IN THE NEXT FEW MONTHS. EVERYONE WAS VERY FRIENDLY AND PROFESSIONAL UPON ARRIVAL, WAIT TIME AND ALL THE WAY THROUGH THE CASHIER AND ON MY WAY HOME. THANK YOU More
Great Service as usual Sherry is an amazing Service Tech. She always is cordial and professional. Will definitely return and work with her again and again and again. Thanks Sherry is an amazing Service Tech. She always is cordial and professional. Will definitely return and work with her again and again and again. Thanks for always treating me a valued customer. More
Impressed with follow up to prior survey input. Wait time min. Etc. Thank you. would prefer to limit my comments based upon experience. Not a 25 word min. time min. Etc. Thank you. would prefer to limit my comments based upon experience. Not a 25 word min. More
My service adviser,Sherry and my mechanic, Andy have my upmost trust. They both are courteous professional and always helpful. With my service needs. They both go beyond expectations in pleasing the cust upmost trust. They both are courteous professional and always helpful. With my service needs. They both go beyond expectations in pleasing the customer. I would recommend surgnnnn More

