Premier Nissan Mall of Georgia

Great Customer Service Everytime Ruben Hernandez is wonderful to work with in service and he always ensures my car is taken care of and treats me like a VIP. Sutherlin Nissan Mall of Ruben Hernandez is wonderful to work with in service and he always ensures my car is taken care of and treats me like a VIP. Sutherlin Nissan Mall of GA truly goes out of their way to satisfy their customers even washing my car with the service! When I went to pick up my car with the last service, my tire light was still on the dash. Will, service rep at the door, immediately assisted with this and let me know that it wasn't the tire pressure but rather an error coming from the sensor. He went out of his way to give me this update when he could have not assisted me. I appreciate the way everyone in service tries to make it pleasant customer experience! More

Horrible service. Ruben failed to check on car and call back with an update even though vehicle was left with him all day. The Service manager Michael was of no help either as my vehicle was in the shop an back with an update even though vehicle was left with him all day. The Service manager Michael was of no help either as my vehicle was in the shop an additional day just to find out they the were not going to honor the warranty on the bearings. Also unethical practice of price gouging trying to take advantage of people. Wheel bearing cost $400 across all shops nationwide. Michae tried to charge me $900. More

The service department provided excellent customer service and made the process of service easy and seamless. I especially appreciated the waiting area that gave me a comfortable space to work. service and made the process of service easy and seamless. I especially appreciated the waiting area that gave me a comfortable space to work. More

Courtesy, efficiency, timeliness ! Our experience with Sutherlin Nissan At Mall of Georgia was all we could have wished. our Liason, Sherry, was personable, efficient, communicative re Our experience with Sutherlin Nissan At Mall of Georgia was all we could have wished. our Liason, Sherry, was personable, efficient, communicative re our issues, and we drove our as satisfied customers with our oil change, tire rotation,thorough check of belts, and a freshly washed vehicle ! More

The dealership was clean and inviting. I enjoyed my visit here and everyone was very friendly and helpful. I will recommend them to everyone I know. Sylvester and Mr Kim went to great lengths to ensu visit here and everyone was very friendly and helpful. I will recommend them to everyone I know. Sylvester and Mr Kim went to great lengths to ensure I was pleased with my purchase and financing. Could not have asked for a better experience. More

Juan provided amazing service, as always. He is always so polite and pleasant to work with, and takes care of all the problems my car needs and my concerns. so polite and pleasant to work with, and takes care of all the problems my car needs and my concerns. More

Easy!!! Upon entering the dealership's showroom, the showroom was clean and tidy.I met with Nesrin, who was proven to be the dealership's great asset because Upon entering the dealership's showroom, the showroom was clean and tidy.I met with Nesrin, who was proven to be the dealership's great asset because she was knowledgeable, patient, and kind. The questions I asked seemed silly to me but she didn't hesitate to answer all of them. The loan process was as pleasant as it could be and Mr Kim, the loan officer, was also very kind and thorough. I will definently refer others to the dealership. More

The salesman was very nice and professional. I liked him because he was not pushy. The dealership was clean and welcoming. The guy in finance was also very helpful because he was not pushy. The dealership was clean and welcoming. The guy in finance was also very helpful More

Friendly customer service and a short wait time in comparison to other Nissan locations definitely. Mike made me feel right at home and he's very laid back and down to earth. Wish they offered complim comparison to other Nissan locations definitely. Mike made me feel right at home and he's very laid back and down to earth. Wish they offered complimentary snacks besides pretzels during the wait. Also, my car did get the complimentary wash but not the vacuum. More