Premier Nissan Mall of Georgia

The service rep was very helpful and efficient! The new service recommendation program is AMAZING! I was able to review and process the recommendations before I committed. I also had documentation of serv service recommendation program is AMAZING! I was able to review and process the recommendations before I committed. I also had documentation of services without going back to the dealer. More

No surprises with service! Juan is by far the best service advisor I have worked with. He makes sure to let me know if any additional services are needed within a timely fashion Juan is by far the best service advisor I have worked with. He makes sure to let me know if any additional services are needed within a timely fashion and I haven't had a surprise yet! He seems to love his job, which radiates through the customer service he provides! More

Team Vinny and Mr. Kim! Vinny and Mr. Kim are amazing!!! Couldn’t be more happy with how they put my needs first and closed out the sale! They were both efficient, smooth, kn Vinny and Mr. Kim are amazing!!! Couldn’t be more happy with how they put my needs first and closed out the sale! They were both efficient, smooth, knowledgeable and overall badasses! These guys are assets to your dealership. I’m a hard customer to please but these guys put me and my family on a pedestal and treated us like royalty. Vinny went out of his way to make my wife and two daughters feel right at home with his comforting gestures. Water, food, whatever we needed Vinny had it covered. More

Quick service no wait Stewart was very nice and helpful. I did not wait for service and was out within an hour. Good job. I will return to Nissan Stewart was very nice and helpful. I did not wait for service and was out within an hour. Good job. I will return to Nissan More

Murano CV Axle replacement My new service advisor, Stewart, was courteous, efficient and knowledgeable about what I needed. Nissan’s cost was similar to a quote I got from a pr My new service advisor, Stewart, was courteous, efficient and knowledgeable about what I needed. Nissan’s cost was similar to a quote I got from a private shop, so I let Nissan do the work. I have been a happy customer for over 10 years. More

Courteous and professional Busy but organized service center. Very courteous and professional staff. Utilized shuttle service for te first time - good experience will use again Busy but organized service center. Very courteous and professional staff. Utilized shuttle service for te first time - good experience will use again. Thank you for a great experience! More

Professional, courtesy, caring and personable. I love this All summed up...overall great people, and excellent experience, including service technicians. I expect to pay a little more for quality, and this has All summed up...overall great people, and excellent experience, including service technicians. I expect to pay a little more for quality, and this has been my experience with this dealership. More

Better customer service after the sell. They were very eager to make the sale but after they sold me the vehicle it was very hard to get in contact with my salesman Weis. After arriving home They were very eager to make the sale but after they sold me the vehicle it was very hard to get in contact with my salesman Weis. After arriving home I realized that there was no vehicle handbook so I called to request the copy for my vehicle. I made several phone calls and haven't heard back from Weis or any one else at the dealer. This dealership should make it a practice to reach out to their customers a couple of days after the purchase to inquire about any issues or problems as well as return the customer's phone calls. I have purchased several vehicles in my life time and would have to say this this experience with customer service is the worst. I will not recommend this dealership to any of my family or friends. More

Great service on my car. Customer service rep didn't review my account to notice I had the maintenance package. The cashier did though, so my oil change was free. on my car. Customer service rep didn't review my account to notice I had the maintenance package. The cashier did though, so my oil change was free. More

The Best Nissan Dealership in Gwinnett County I am never disappointed whenever I visit. The staff is extremely helpful, friendly and always goes out of their way to facilitate an excellent custom I am never disappointed whenever I visit. The staff is extremely helpful, friendly and always goes out of their way to facilitate an excellent customer experience. Good Job! More