Premier Nissan Mall of Georgia

Poor Communication We brought our Nissan Leaf in for 2 recall repairs. Our car was damaged by the staff during the repair. A manager never returned our calls, never reac We brought our Nissan Leaf in for 2 recall repairs. Our car was damaged by the staff during the repair. A manager never returned our calls, never reached out to us first, and has not called. We had to call over and over again and go in to find out what was going on with our car. We had to have a rental car from Enterprise during the repair of the bumper. We were charged for the rental car insurance. Why should we have to pay to have a rental car when your staff damaged our car????? Poor communication, poor service, and lack of a personal follow up leaves us feeling that we would not want to purchase another vehicle from your dealership. The bumper was repaired. We have the car back, but we are very unhappy with the service received. More

Great Service Sherry was awesome, keeps us informed. Very friendly and keeps a smile on her face. Sherry never hesitate to answer your questions or give great infor Sherry was awesome, keeps us informed. Very friendly and keeps a smile on her face. Sherry never hesitate to answer your questions or give great information. More

Friendly, fast service. No problem at all. Service on my Maxima was started right on time. Everyone was very nice and helpful. I was very pleased with my visit to Sutherlin. I was updated on pr Service on my Maxima was started right on time. Everyone was very nice and helpful. I was very pleased with my visit to Sutherlin. I was updated on progress at all times. More

Paint problem I had paint pealing off a cover on my car. They popped the cover off to repaint it. I received a call a couple days later from Sherry to say they wou I had paint pealing off a cover on my car. They popped the cover off to repaint it. I received a call a couple days later from Sherry to say they would replace it with a new cover. Went back to the dealership. Sherry called a service person and he put it on. It was quick and easy. i even scheduled a oil change while I was there. More

Excellent service Michael was awesome. Very informative and kept us updated at all times. Kept his commitment and even followed up on his day off. Great service. Michael was awesome. Very informative and kept us updated at all times. Kept his commitment and even followed up on his day off. Great service. More

Service I had a great experience as usual at Sutherlin Nissan. They are always quick and willing to work within the time frame I have available. I will contin I had a great experience as usual at Sutherlin Nissan. They are always quick and willing to work within the time frame I have available. I will continue coming back. More

Best service in buford Ga Rubin and the technician that restored my headlights were awesome. My headlights were so bad I could barely see. Now I have clear like new headlights Rubin and the technician that restored my headlights were awesome. My headlights were so bad I could barely see. Now I have clear like new headlights and my thanks to the team. I thought I would have to buy new headlights sutherlin saved me over $800 and I cant thank them enough. I will be back More

Simple and hassle free Consistently great experiences both in sales and service keep me coming back to Nissan. They take the time to ensure customer satisfaction is priorit Consistently great experiences both in sales and service keep me coming back to Nissan. They take the time to ensure customer satisfaction is priority one. More

I got a great deal at Sutherlin Nissan Mall Of Georgia the place to get your Vehicle good people to deal with and they will give you a good deal the place to get your Vehicle good people to deal with and they will give you a good deal More

Was amazing I was in and out in 3 hours to purchase my first new car and they customer service was great. I will recomend to all my friends. I was in and out in 3 hours to purchase my first new car and they customer service was great. I will recomend to all my friends. More