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Premier Nissan Mall of Georgia
Buford, GA
3,835 Reviews
At Premier Nissan Mall of Georgia, we’ve been serving the Buford community for years. When you visit our lot, you’ll find brand–new Nissan models like the ARIYA, the TITAN, and the Rogue. If none of these cars stand out to you, then we also have a huge used inventory that you can explore, which includes certified pre-owned Nissan models. We can help you find your next vehicle today, and once you’re on the road, our service department can help you keep your car running.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,835 reviews
November 12, 2019
Excellent, but slow on time response. Great communication, excellent service writer, but slow in getting a simple light for tire fixed. Was at the dealer for almost 2.5 hrs., for replacing Great communication, excellent service writer, but slow in getting a simple light for tire fixed. Was at the dealer for almost 2.5 hrs., for replacing a tire sensor. Yes, shop was busy but feel turn around time could been better. More
by uga1_fan
Verified CustomerEmployees Worked With
Quentin Jackson
November 12, 2019
The service was excellent. I have been to other dealership and it took to long to get things done did not have that problem at Sutherlin Nissan Mall of Georgia. I have been to other dealership and it took to long to get things done did not have that problem at Sutherlin Nissan Mall of Georgia. More
by aljohn52
Employees Worked With
Nesrin Sabbagh, Sherry Hosch, Andrey Nikolaev, Nicole Quinn
November 12, 2019
Informative, Thorough, Great Service I worked with Grace on Saturday, and as usual, she provided great service. She was prompt, informative, and had a great attitude. She set realistic I worked with Grace on Saturday, and as usual, she provided great service. She was prompt, informative, and had a great attitude. She set realistic expectations and delivered within the time frame she mentioned. More
by BRENTATTKISSON
Employees Worked With
Grace Ellington
November 12, 2019
Good service Good environment and customer service Thank you. They did something different at this time and worked fine on my car.. transmission problems are not Good environment and customer service Thank you. They did something different at this time and worked fine on my car.. transmission problems are not easy to fix but they did their best to solve part of the problem More
by RAMIREZURIEL
Employees Worked With
John De Oliveira
November 12, 2019
Not impressed with the service I am not impressed with the service team I dealt with at my last visit. The reason I came in was to check tire pressure because the pressure indicato I am not impressed with the service team I dealt with at my last visit. The reason I came in was to check tire pressure because the pressure indicator light was on, but I also did an oil change and tire rotation. When I got to the payment desk, I was being charged for the tire rotation, even though I bought my tires at this Nissan...Shouldn't that be in the system??? After this issue was resolved and I got in my car to leave, the tire pressure indicator light was still on!!! I was also told that the driver front tire had CV boot that looked "beat up"...Do I believe this? Not sure. I sure do miss Brooks Rezmer. He always took good care of my care and I never questioned him. And I was sad that Jim M. was off the day I had service...especially since the young guy who drove me to the mall wasn't even kind enough to help me in & out of the van, and made us open & close the door!!!! Jim would have NEVER let this happen. Probably going to be my last visit to this Nissan for service. More
by KWELLS
Employees Worked With
Juan Urrega (spelling?)
November 11, 2019
Went in Saturday expecting to be turned down as I have in the past, but Julian was so nice and helpful as well as Terry and Kerri that I talked to before hand and I ended uo walking out with a brand new car! the past, but Julian was so nice and helpful as well as Terry and Kerri that I talked to before hand and I ended uo walking out with a brand new car! Best customer service I have came across in a long time. Thank you so much! More
by Tiffanygomez25
Employees Worked With
Ryan Palagar, Julian Ramirez
November 10, 2019
Pric8ng It was a little strange as I was told $39.99 but when I went to pay they wanted $62.00. I told them that Sutherlin send me a coupon along with the ap It was a little strange as I was told $39.99 but when I went to pay they wanted $62.00. I told them that Sutherlin send me a coupon along with the appointment and showed it, they did drop the price to $48.99, I paid it but told them at the desk to honor what they say. In regards to service they are second to none. More
by MARIAMIGDALIA1
Employees Worked With
Juan
November 09, 2019
Took too long, no wash I was told over the phone it was going to take 30 minutes to an hour... then at the desk was told an hour and 15 minutes- and in reality it took two I was told over the phone it was going to take 30 minutes to an hour... then at the desk was told an hour and 15 minutes- and in reality it took two hours. The guy who helped me was on lunch break when I went to go pick up my car and no one else knew where my car was... someone went and found it. Felt very chaotic... one service guy was just sitting there and another service guy who was on the phone SNAPPED at him with his fingers to serve me. I was also told in the ad I would get a free wash with an oil change - and it wasn’t washed but I just left bc I was sick of being there. Would not go back. More
by KALAMARIFILMPRO
Employees Worked With
Gil Rodriguez, Sherry Hosch, Jordan Hughes, Justin Rivera, Will Taylor
November 09, 2019
Always a pleasure at Sutherlin Always treated with such respect and professionalism. Such a wonderful experience! They get you in and out so you aren’t there all day waiting!! Always treated with such respect and professionalism. Such a wonderful experience! They get you in and out so you aren’t there all day waiting!! More
by JJOYNER0879
Employees Worked With
Michael Keen and Jennifer Matheson
November 09, 2019
Very pleasant. Only stopped by to get air out in my tires but was amazed at the attentiveness from the service manager. I ended up going ahead to get my vehicle serv Only stopped by to get air out in my tires but was amazed at the attentiveness from the service manager. I ended up going ahead to get my vehicle serviced. Juan was very pleasant and and kept me up to speed on details. More
by Lavonya
Employees Worked With
Juan
