Premier Nissan Mall of Georgia

New Purchase I had a great experience working with the team, I had an approval prepared and ready when i got there, and signed the paperwork and finalized the tran I had a great experience working with the team, I had an approval prepared and ready when i got there, and signed the paperwork and finalized the transaction in a couple hours. My time and availability were very limited, and they had a clear understanding of that, which was most appreciated. More

Gary’s customer service When I got there to the front office I was standing for few minutes and nobody asked me if I need help , looking to all of them , but only Gary asked When I got there to the front office I was standing for few minutes and nobody asked me if I need help , looking to all of them , but only Gary asked me if I need help . Unfortunately the front office needs a better customer service . Always happen to me Gary gave me excellent customer service , he is very professional ! Also I thought they were going to wash my car , maybe they don’t do it anymore ? Stars for GARY More

Cass Warner was my salesperson. He was professional and honest throughout the entire process. He was very knowledgeable about the car I was interested in purchasi was my salesperson. He was professional and honest throughout the entire process. He was very knowledgeable about the car I was interested in purchasing. I appreciate the fact that he did not try to sell me a car that I did not want or could not afford. He took the time to show me several options. When I finally made my purchase, it was late, but once again he demonstrated extensive knowledge about my car and walked me though setting up the control panel. I appreciate Cass and I would highly recommend him to anyone looking to purchase from Sutherlin Nissan. More

Great place, great people They made the deal work for the price I wanted to pay. I wasn’t forced into a vehicle I did not want. Nesrin and Curt were awesome. This is the second They made the deal work for the price I wanted to pay. I wasn’t forced into a vehicle I did not want. Nesrin and Curt were awesome. This is the second vehicle I’ve purchased here and look forward to buying more with them in the future. More

Service was perfect in all areas. Courier service was great, also. Finance rates too high. Plan to refinance with credit union at a much cheaper rate. Other was perfect in all areas. Courier service was great, also. Finance rates too high. Plan to refinance with credit union at a much cheaper rate. Other issues with finance were I wasn’t allow to finance less than $7k. One should be able to finance amount desired More

great service! GREAT SERVICE AND BRAND, CAN'T BEAT NISSAN! EASY TO WORK WITH, VERY INFORMATIVE, CLEAN DEALERSHIP, FRIENDLY AND SOCIAL STAFF, WILLINGNESS TO MAKE THE GREAT SERVICE AND BRAND, CAN'T BEAT NISSAN! EASY TO WORK WITH, VERY INFORMATIVE, CLEAN DEALERSHIP, FRIENDLY AND SOCIAL STAFF, WILLINGNESS TO MAKE THE RIGHT DEAL! More

Awesome experience Sutherland Nissan has a very warm friendly atmosphere...I was treated like family and my Service Mr. Will Taylor always takes care of my needs Sutherland Nissan has a very warm friendly atmosphere...I was treated like family and my Service Mr. Will Taylor always takes care of my needs More

Excellent service I made an appointment for warranty work on my 2018 Nisson Murano. It took less time than they had advised. All service personnel were professional a I made an appointment for warranty work on my 2018 Nisson Murano. It took less time than they had advised. All service personnel were professional and efficient as always. I have all my service work done here. More

Great job once again Will not only got the job done but searched my service history to see how old the battery was to determine if I would get a discount on the new one wh Will not only got the job done but searched my service history to see how old the battery was to determine if I would get a discount on the new one which turned out to be 50%!. Before I could ask, he had sent my car to be washed. In and out with no problem. Love that he was thinking for me! More

Only ok service I had a problem with my car the other day and this was the closest dealership to me. I made an appointment online and showed up to drop off my car onl I had a problem with my car the other day and this was the closest dealership to me. I made an appointment online and showed up to drop off my car only to find that the service team had already gone home for the day. I made the appointment thinking that someone was going to be able to look at my car at that time. Otherwise I would have just made it for the next morning and dropped off my car when it was convenient for me. Instead, my partner left work early to help me get home and then the team didn’t even look at my car until the am. It was worthless for him to have left early. Why have an appointment if my car isn’t going to get looked at until 10am the next day? I wish the communication had been a little bit better. The next day when the team looked at my car, the communication was good. The service rep was a little brusque/pushy on the phone but she told me everything I needed to know about the repair. When they called to say my car was done, I wanted to ask a few questions but she was a little short with me and didn’t seem that interested in helping me. I asked if they had driven my car again to see if the problem was better and got a short, stock reply of “yea it’s better but we can’t guarantee it’s fixed”. I want to know that my service team feels as though the problem is fixed and will stand behind their work not just that they patched an issue. When I came to get the car, my service rep wasn’t there and no one would explain the work that was done to the car. The car was operating better when I got it back but overall, I just felt as though the customer service aspect of this experience could have been improved More