Premier Nissan Mall of Georgia

Great Experience I was originally there to look at a 2014 Nissan Rogue I seen online but they had a slight hiccup with the vehicle. They were very apologetic about it I was originally there to look at a 2014 Nissan Rogue I seen online but they had a slight hiccup with the vehicle. They were very apologetic about it promised to make right what went wrong. Both Nesrin and her manager assured me that I would be taken care of for the mishap to which they both lived up to. I ended up with a 2016 Nissan Rogue with all the amenities I love! Nesrin was so sweet, friendly, honest and relatable to me that I would certainly recommend her to anyone seeking a great sales representative for Nissan! More

Not quite the usual standard The service advisor, Gary Smith, was friendly and professional and wrote up the order promptly. However, the drive-up attendant did not put a paper f The service advisor, Gary Smith, was friendly and professional and wrote up the order promptly. However, the drive-up attendant did not put a paper floor mat or plastic seat cover in my car before taking it into the service area. I noticed the same thing for the next couple of customers after me. There were plenty of mats and covers available in the drive-up area, but were not being provided. The service technician, Ronaldo, brought my car around after service was complete and was friendly. When I arrived home, I noticed the interior of the back doors where the recall work had been done were dirty with a spotty residue. Also, there was a smudge on the inside of one of the back windows. The work was done satisfactorily, but the usual attention to detail/cleanliness of the car was lacking. The car should have been cleaned up...not up to the normal high standard of Sutherlin vehicle care. More

Worth my piece of mind Could save money staying local, but want to be assured that warranty & vehicle operation is assured... & the best people can answer any concerns I ma Could save money staying local, but want to be assured that warranty & vehicle operation is assured... & the best people can answer any concerns I may have More

Great Service As usual I received great service. The wok was completed in a timely manner. Everyone were so nice and helpful. Sherry always insure that I am As usual I received great service. The wok was completed in a timely manner. Everyone were so nice and helpful. Sherry always insure that I am kept abreast on what’s being done. More

UNDER PROMISE AND OVER DELIVER ON ESTIMATED TIME I SCHEDULED A "LAST MINUTE" OIL CHANGE. GOT IN RIGHT AWAY. THEY ESTIMATED 1 HOUR AND COMPLETED IN 45 MINUTES. AS ALWAYS, CUSTOMER SERVICE AND THE W I SCHEDULED A "LAST MINUTE" OIL CHANGE. GOT IN RIGHT AWAY. THEY ESTIMATED 1 HOUR AND COMPLETED IN 45 MINUTES. AS ALWAYS, CUSTOMER SERVICE AND THE WORK PERFORMED WAS EXCELLENT. More

Service Always very professional and go out of their way help you. I love the neat and clean environment. Love the little snacks and coffee and water. Always very professional and go out of their way help you. I love the neat and clean environment. Love the little snacks and coffee and water. More

Oil change I always get the best treatment when my car gets serviced. I’m greeted immediately by Brooks and Mr. Jim. My car is completed in a timely manner with I always get the best treatment when my car gets serviced. I’m greeted immediately by Brooks and Mr. Jim. My car is completed in a timely manner with excellent quality. More

Pleasurable Experience The gentlemen, Philip and Quinton, were very patient and listened to what I wanted. They worked very hard at making me happy and smiling in the end. M The gentlemen, Philip and Quinton, were very patient and listened to what I wanted. They worked very hard at making me happy and smiling in the end. Mr. Kim ended up being the cherry on top of it all with his relaxed demeanor. More

Great experience Terry and Porshia were great at getting me in the vehicle of my choosing. They both made sure I left happy and was taken care of from start to finish Terry and Porshia were great at getting me in the vehicle of my choosing. They both made sure I left happy and was taken care of from start to finish . More

poor communication and too much red tape had to wait three a had to wait 4hours for your technician to install 4 bolts. pitiful i was there the day before to show you problem. like talking to a brick wall had to wait 4hours for your technician to install 4 bolts. pitiful i was there the day before to show you problem. like talking to a brick wall More