Premier Nissan Mall of Georgia

You guys are good but could be better There were several cars on your website that were not on the lot. Vinh told us that it takes a few days to remove a car once it's sold. With today's There were several cars on your website that were not on the lot. Vinh told us that it takes a few days to remove a car once it's sold. With today's technology, this should be done within seconds unless it's a trick just to get people on the lot. After finally negotiating a deal, it took an hour and twenty minutes (+ me having to complain about the wait) before we could get back to finance. We were charged a large amount on the sales price for the inspection of the vehicle only to find out that the front radar sensor unit isn't working. You guys are having lots of issues with this part so it should really be on your radar. More

Met expectations. Although it was a holiday weekend, the atmosphere was courteous and the service efficient ! I would definitely Sutherland recommend to friends and as Although it was a holiday weekend, the atmosphere was courteous and the service efficient ! I would definitely Sutherland recommend to friends and associates. Thanks for your follow up. More

My salesperson was excellent he took his time The salesperson was patient and extremely knowledgeable and took his time to show how to operate items on the vehicle. He encouraged use to ask quest The salesperson was patient and extremely knowledgeable and took his time to show how to operate items on the vehicle. He encouraged use to ask questions and if needed anything else to call, if needed. More

My car buying experience was EXCEPTIONAL. First and foremost I’d like to thank Lydale and Andrey for all of their help and advise! These two employees went above and beyond to take care of me First and foremost I’d like to thank Lydale and Andrey for all of their help and advise! These two employees went above and beyond to take care of me and my family. I walked Into this dealership on a mission to get my wife and family a new car. Due to our recent sons birth issues, we had to have something very dependable in order to drive to and from Atlanta every week. I knew my credit wasn’t the best, and I made that clear from the beginning. Lydale treated me with respect, and never pushed vehicles on me that I didn’t want. He went over all of the features of my new car and made sure I understood. Andrey also went above and beyond and even with my credit situation he was able to get me a brand new car at an exceptional price. The entire car buying process only took a few hours and I will continue to use Sutherlin Nissan and will recommend to all of my friends and family! if you’re looking for a dealership who will treat you like family and work hard to put you in a car at a payment you want, look no further you’ve found them. More

Spectacular The Customer service was amazing. I felt welcomed and given the best possible help. I received encouragement and one the best advice from the employe The Customer service was amazing. I felt welcomed and given the best possible help. I received encouragement and one the best advice from the employee. More

Great people They are very friendly and they are looking out for your best interest. Very knowledgeable and will answer any concern you have . They are very polite They are very friendly and they are looking out for your best interest. Very knowledgeable and will answer any concern you have . They are very polite and kind. More

Great Service! My purchase was very easy the staff were friendly. It was an overall pleasurable experience. I would definitely recommend the dealership to my fri My purchase was very easy the staff were friendly. It was an overall pleasurable experience. I would definitely recommend the dealership to my friends and family. More

frustrating First impression isn't positive. Walk into center to find a group of men in loud conversation seemingly unaware of customers. Greeter then called First impression isn't positive. Walk into center to find a group of men in loud conversation seemingly unaware of customers. Greeter then called assigned service representative's attention to me. Personel seem to dismiss anything that is said about a need or concern. While in the center I noticed more than one customer try to converse with a service representative only to see the representative "wave" the customer off or say something like "just a minute".) I believe that I having a concern I raised ignored resulted in a signifcant repair charge for me. Scheduling is a waste of time as info doesn't seem to be relayed. Question validity of emailed offers when referencing the offer scheduler isn't aware of "special" Scheduler quotes a chage then when arriving for service charge is different. More

Justin was amazing! Justin was the gentlemen that assisted me yesterday during my service. He was very kind and is certainly an asset to this dealership. He was the only Justin was the gentlemen that assisted me yesterday during my service. He was very kind and is certainly an asset to this dealership. He was the only service representative that handled my appointment with a smile and a great attitude. There needs to be more like him! More

Trust these guys with your investment The repair I needed done was quick and with a trusted hand. I will say however, the inspection afterwards was a little off compared to my service I ha The repair I needed done was quick and with a trusted hand. I will say however, the inspection afterwards was a little off compared to my service I had done 10 days prior to the repair. I was ensured that each technician rates differently based on how they view critical statuses on service. For example my brake lining went from 7mm to 5mm in 10 days according to my service report. So did my car get tested hard while I was away? Or is the mechanic not checking my car like they are supposed to? Reguardless, I've been seeing these guys for years and I can say your in good hands. More