Premier Nissan Mall of Georgia

Waste of time and incomplete visit I booked a 2pm appointment for an oil change and tire rotation. I got there 20 minutes early to check in and do the appropriate paperwork. An hour a I booked a 2pm appointment for an oil change and tire rotation. I got there 20 minutes early to check in and do the appropriate paperwork. An hour and 15 minutes later, an employee came to tell me about several other “necessary” additional services to include a brake fluid flush and new cabin filter. I asked if they actually checked the air filter. He said yes. I asked how a filter that I changed myself 30 days ago could possibly need to be changed already. He didn’t have an answer. I also asked how a vehicle with only 36,000 miles and mild brake ware could possibly need a brake fluid flush already. He said, “Oh, we were going by the age of the vehicle. It’s over two years old.” I told him I bought it just over a year ago. Needless to say, I did not purchase these unnecessary services. Then, I was told my vehicle was on the wash line and should be ready shortly. I waited another 30 minutes and went up front to see if my vehicle was ready. They said yes and gave me my keys. After completing my transaction with the cashier I went out and got in my SUV. I had been there for almost 2 hours for a scheduled appointment for oil change and tire change and as I got into my vehicle, I realized they didn’t even do the car wash that I was allegedly waiting the additional 30 minutes for before getting my vehicle back. They only reason I go there is because I have already paid for the service plan for oil changes. As soon as my service agreement is over, I will not come back to this center. More

Great Everyone willing to work with me and found the best solutions for my situation. I would recommend this dealership to my friends and great being a repe Everyone willing to work with me and found the best solutions for my situation. I would recommend this dealership to my friends and great being a repeat customer More

Very quick and done right The sales and finance guys were great worked out a good deal and ended up saving me a good bit glad I went to the Nissan dealership The sales and finance guys were great worked out a good deal and ended up saving me a good bit glad I went to the Nissan dealership More

New car purchase Found on truck for sale on the dealer's website, and made an appointment to discuss the sale. Negotiations, while not the quickest, were more or less Found on truck for sale on the dealer's website, and made an appointment to discuss the sale. Negotiations, while not the quickest, were more or less painless. Weiss made sure I got the deal I wanted. More

Superior service, timely, quality communication & tech. Superior service was timely with excellent communication and technicians care.service continues over last two years. Highly recommend this dealership. Superior service was timely with excellent communication and technicians care.service continues over last two years. Highly recommend this dealership. I intend to continue my exclusive use of this dealership service. More

Cass was great Cass made the experience fun and not stressful. We test drove multiple versions of the vehicle and he was very accommodating. I would highly recommen Cass made the experience fun and not stressful. We test drove multiple versions of the vehicle and he was very accommodating. I would highly recommend him and the rest of the team there. More

I don’t even know if they actually did the oil change They didn’t even bother to put a new sticker on my windshield to let me know when my next oil change is, so I don’t even know if they actually did the They didn’t even bother to put a new sticker on my windshield to let me know when my next oil change is, so I don’t even know if they actually did the oil change! More

Very professional! The staff is always accommodating and nice. We get right to the point and they don't try to upsell you anything you didn't come in for. The staff is always accommodating and nice. We get right to the point and they don't try to upsell you anything you didn't come in for. More

Great service On Friday morning when I started my vehicle the radio did not come on. Without panicking or even a phone call or an appointment I drove to Sutherlin N On Friday morning when I started my vehicle the radio did not come on. Without panicking or even a phone call or an appointment I drove to Sutherlin Nissan Of Georgia. Explained my issue with a service Rep (Grace E) and she took my vehicle in for a check up to what the issue is. A needed update for the radio way available, the update was completed after about 2.5 hrs. Thank you Sutherlin Nissan. More

amazing We were greeted and treated like royalty from the time we pulled in the parking lot until we pulled out of it i. our new Rogue... We were greeted and treated like royalty from the time we pulled in the parking lot until we pulled out of it i. our new Rogue... More