Premier Nissan Mall of Georgia

Oil/filter change Stopped into dealership unannounced for a oil and filter change. They got me in and out quickly without any hesitation. Also informed me of service Stopped into dealership unannounced for a oil and filter change. They got me in and out quickly without any hesitation. Also informed me of service needed on the vehicle on my next visit. Folks here are always polite, friendly and courteous. Customer oriented. More

Charge for floor mats We worked with Mark Roselle and rate him VERY highly. However, we were very clear about the purchase decision process (including the matter of price) We worked with Mark Roselle and rate him VERY highly. However, we were very clear about the purchase decision process (including the matter of price) and the day we came in to notify y’all of our decision to choose the Rogue over the Kia Sportage we were told the price you gave us did not include floor mats and another $700 was added to the “firm” price given the day before. That issue was not honorably handled by your management/pricing team. We will certainly bring that to the attention of anyone and everyone who asks about our experience, which was otherwise quite good! More

Shady Practices I just don’t like the way they operate and I am becoming less happy with my purchase as the days go by. Drove for two hours to get my “new” used truck I just don’t like the way they operate and I am becoming less happy with my purchase as the days go by. Drove for two hours to get my “new” used truck and everything seemed fine at first. The truck drove nice, it looked nice and the carpets were very clean. I did notice that the front tires were pretty close to bald and the rear tires were not far behind. I mentioned it to the salesperson and was told that they “passed the inspection”. I didn’t think too hard on that because I figured I could negotiate new tires in the deal. Found that there was a rear headrest that was missing and the salesperson never realized that until I said something. Not a huge deal since I don’t sit in the back. We got inside to go over the price and there was a “used car inspection fee” of $1125! What the heck is that?! Well I got that negotiated off the bill but they wouldn’t give me new tires. Saying they would have to order them and I would have to come back...I live 2 hours away! I got a few more hundred dollars off the deal so I could pay for a couple tires and we settled on a price. By the way, Discount Tire said that the tires were too worn to even rotate. I have to buy four new tires and spend almost a grand on my new purchase. I drove home and everything seemed fine. I noticed the next night that my rear heated seats didn’t work. So I took off the button and saw it wasn’t connected. Why didn’t their $1125 mechanic find that? I also checked the air filter and found it needed to be replaced. Shouldn’t that have been part of the $1125? Then I crawled under the truck to look around and found massive amounts of oil on the bottom of the transmission. What the xxxx are they charging $1125 for?? I call xx on that and I’m glad I didn’t pay it. But now I have to worry that I have bigger problems on my dream truck because they are shady and obviously didn’t do what they are trying to charge for. I’m worried about what kind of problems I will find next that their “mechanic” didn’t find. Don’t deal with Sutherlin Nissan. More

Great Service and Great customer service. I had a great Experience getting my truck serviced at Sutherland Nissan Dealership. Grace was very nice and on point through the whole process. She I had a great Experience getting my truck serviced at Sutherland Nissan Dealership. Grace was very nice and on point through the whole process. She made my visit a quick and pleasant one. I was very surprised with the turn around time as well. I definitely will be back to get my truck serviced here in the future. More

Routine Service Visit I made an appointment for the 15,000 service. The appointment happened the next morning. I was in a hurry because of another appointment that morning. I made an appointment for the 15,000 service. The appointment happened the next morning. I was in a hurry because of another appointment that morning. I had the car there on time and waited. I was told it would be ready in an hour and it was ready within the hour and I was on my way. I appreciate the quick service. More

Great experience We were treated as family by Brooks. Always available to assist. We even have his cellphone number. I would recommend this dealership to friends and f We were treated as family by Brooks. Always available to assist. We even have his cellphone number. I would recommend this dealership to friends and family More

Worderful Excellent customer service from Salesman Julian and Finance manager Andre did a great getting me out of the car that didn’t want for a vehicle that I Excellent customer service from Salesman Julian and Finance manager Andre did a great getting me out of the car that didn’t want for a vehicle that I love and enjoy. More

The problem still not fix From beginning i hove the problem with bet odor of antifreeze. They try fix it but cannot find any problem.The last time they just wash the car like From beginning i hove the problem with bet odor of antifreeze. They try fix it but cannot find any problem.The last time they just wash the car like the dog, and the odor still coming More

Service Nice people, great service!goog prices,very helpful and they recomend exactly what your vehicle needs, very important they make you feel comfortable Nice people, great service!goog prices,very helpful and they recomend exactly what your vehicle needs, very important they make you feel comfortable making questions More

Corey Palmer Corey was a pleasure to work with.I gave him a model I saw on their web and he asked me what I wanted in a car then doublechecked the specs on that ca Corey was a pleasure to work with.I gave him a model I saw on their web and he asked me what I wanted in a car then doublechecked the specs on that car to make sure it had all I wanted..He then insisted I take a test drive on a car with similar specs to make sure it was what I wanted since I only had a downloaded picture of the car.He then ansewered all my questions to my satisfaction and worked with me on a fair price on the car HE was very thorough in going over the features of the car on delivery.He is one of only two automobile salesman I would give a 10 . More