Premier Nissan Mall of Georgia

Service has matched the sales experience...Incredible!!!! Service certainly matched the sales experience!!! Incredible!!! I have purchased 3 vehicles with Sutherland and this was the best experience yet. Than Service certainly matched the sales experience!!! Incredible!!! I have purchased 3 vehicles with Sutherland and this was the best experience yet. Thanks to the entire staff!! More

2nd Car My husband and I just bought our second car from Sutherlin! We brought our first car here for five years for service and plan to come here for our new My husband and I just bought our second car from Sutherlin! We brought our first car here for five years for service and plan to come here for our new car. The sales and service people are awesome! More

Car broke down in less than 24 hours I got a used car from them and in less than 24 hour it had broke down. They charged a 1200+ pre inspection fee that obviously wasn't done. No one was I got a used car from them and in less than 24 hour it had broke down. They charged a 1200+ pre inspection fee that obviously wasn't done. No one was has been helpful, a manager hasn't contacted me, they said they didn't have access to a loaner car or even offer to get me home after the car was towed. This is the most unprofessional experience I've ever had. They don't take care of costumers, they're not reliable or helpful, and just want to take your money More

Great overall experience Everyone in the dealership was very professional and friendly. The experience was easy and the staff made everything simple to understand. I was very Everyone in the dealership was very professional and friendly. The experience was easy and the staff made everything simple to understand. I was very happy with my experience. More

Ramzi was delightful! Ramzi was a great help to me. He explained what features my Rogue has and showed me around and introduced other employees to me. Also Mr. Kim was very Ramzi was a great help to me. He explained what features my Rogue has and showed me around and introduced other employees to me. Also Mr. Kim was very helpful and explained all the warranty packages to me. I wished to have gotten a little better deal though! I love my new vehicle and still learning all the tech features! She's a beauty. Ha, Ramzi and I even danced for a moment and I enjoyed the music you played! More

2014 Quest Transmission From the first time we talked to Brandon Whitetman to the day I picked up my van after repair he was most gracious and very helpful. He kept in touch From the first time we talked to Brandon Whitetman to the day I picked up my van after repair he was most gracious and very helpful. He kept in touch during the whole process. We received a new loaner vehicle to use during the time my Quest was being repaired. The repair took less than expected and cost was even reduced from what we were told it would cost due to a rebate on a part. We were most grateful for the Nissan family taking care of 60% of the total repair cost. We have been a Nissan family since the mid 1980’s when Stuart Spradley became my service representative. He was so helpful we followed him to every Nissan dealership. This is not the first time Nissan has been good to us. From my experience Nissan selects quality employees. A big heartfelt thank you to Sutherlin Nissan, Brandon Whitman, Stuart Spradley, and Nissan.com. More

Tripped, fell, bought a new car While there for an oil change, we accidentally bought a new car. The experience was surreal, but excellent and the staff friendly and helpful. Travis While there for an oil change, we accidentally bought a new car. The experience was surreal, but excellent and the staff friendly and helpful. Travis went above and beyond. More

Mixed The price for service online was different when I was done and it was time to pay. That confused me because it appears the charge changed after the re The price for service online was different when I was done and it was time to pay. That confused me because it appears the charge changed after the reservation and I did look through the details of the reservation confirmation. More

Happy with my experience Thank you to Nesrin Sabbagh and Seung Kim they were very nice and helpful. Overall very happy with my experience, will definitively come back for new Thank you to Nesrin Sabbagh and Seung Kim they were very nice and helpful. Overall very happy with my experience, will definitively come back for new purchases. More

Not honoring their website or sticker in the window Ram i is a honest man and a good salesman. The sticker in the window states that it had the cargo package and we asked Bill to honor that. He said tha Ram i is a honest man and a good salesman. The sticker in the window states that it had the cargo package and we asked Bill to honor that. He said that it was not part of the package as it was listed on CarGurus. I looked at their website and sticker from the window and both state cargo package was included with the car. I called back and Bill would not answer the phone. Ramzi tried to help and said he would talk to Bill but have yet to hear anything back. I’m very disappointed with Sutherlin apparent lack of customer service More