Premier Nissan Mall of Georgia

Know Your Service History or Be Taken For A Ride I'll admit, I don't know much about cars and am okay with paying a "stupid tax" when my mechanic tells me something needs to be fixed (along with the I'll admit, I don't know much about cars and am okay with paying a "stupid tax" when my mechanic tells me something needs to be fixed (along with the scheduled oil change). I trust their expertise. Case in point, took my car in for scheduled oil change on Saturday, had the work done and my service rep stated that I needed to have the transmission fluid service done (recommended at 60k miles). Totally cool with that, I said go for it, appreciate you looking out for me. But lo and behold when I looked at my old receipts and saw what work had already been done. When I was filing my receipts away, I noticed that I had a transmission flush done 4 months ago in July for roughly the same price ($280 then versus $220 now). Now, I have no clue what the difference is between a "flush" and a "drain & refill" (what I was charged for on Saturday). They cost about the same, but did I REALLY need BOTH services in the past 4 months? Somebody please tell me yes, so I can feel better about my stupidity. If not, I guess I got taken to the cleaners. More

Purchased Nissan Leaf Portia was extremely helpful and a pleasure to work with. Absolutely the nicest salesperson I have dealt with at a dealership. Corey was extremely hel Portia was extremely helpful and a pleasure to work with. Absolutely the nicest salesperson I have dealt with at a dealership. Corey was extremely helpful at showing us all the technology. You have a great team Getting a price before I came in was the only slight negative. Shane did not want to provide but eventually did. Without that I would not have come in More

Appointment not put in system I scheduled my service on the phone with Jordan a few days in advance but when I got to the dealership for the appointed time there was no appointment I scheduled my service on the phone with Jordan a few days in advance but when I got to the dealership for the appointed time there was no appointment in the system for me. It was at the end of the day and the staff that was there were very helpful in accommodating me but it was a bit embarrassing after scheduling the appointment to look like I didn't know what I was doing plus Jordan wasn't there to speak with at all. More

SERVICE MY FRONTIER no appointments on Saturdays, I don't have time on weekdays ,I had to wait a long time to get my service done on Saturdays. no appointments on Saturdays, I don't have time on weekdays ,I had to wait a long time to get my service done on Saturdays. More

Great, fast service Diego was a wonderful and knowledgeable salesman. He was never pushy and was very nice. Vinny was also a big help to me when I arrived on the lot. Diego was a wonderful and knowledgeable salesman. He was never pushy and was very nice. Vinny was also a big help to me when I arrived on the lot. More

Great! My experience here for service on my vehicle is always friendly, informative and helpful. Sherry Hosch is wonderful and service on my car is more like My experience here for service on my vehicle is always friendly, informative and helpful. Sherry Hosch is wonderful and service on my car is more like a visit with a friend. She keeps up with what I need to maintain my car's reliability. More

Good service. We went to Nissan southern all the time to get my mutant service. And we went there to look for new 2018 pathfinder, and got it the next day. Everythi We went to Nissan southern all the time to get my mutant service. And we went there to look for new 2018 pathfinder, and got it the next day. Everything and everyone was great. More

Larry was awesome Was hesitate to come in after hearing Stuart had left in service but Larry was awesome took care of my issues and got me to work on the Nissan Shuttl Was hesitate to come in after hearing Stuart had left in service but Larry was awesome took care of my issues and got me to work on the Nissan Shuttle on time. More

excellent service. Jordan was and excellent person friendly, professional and all the process. cooperated with my on my transportation and she communicated with me on ti Jordan was and excellent person friendly, professional and all the process. cooperated with my on my transportation and she communicated with me on time when they finish with my car. the transportation was excellent and the driver too. More

SOLD A VEHCILE WITH STRUCTURAL DAMAGE This dealership sold my boyfriend a 2014 Lexus IS 350 F Sport without telling him the vehicle’s Carfax has structural damage on it. We can’t even trad This dealership sold my boyfriend a 2014 Lexus IS 350 F Sport without telling him the vehicle’s Carfax has structural damage on it. We can’t even trade this vehicle in anywhere because nobody will buy it. It’s so sad that a dealership this size refuses to make this right. The vehcile is unsafe for our family and all they have to say is “find a lawyer.” I wouldn’t recommend this dealership to anyone, ESPECIALLY if you’re interested in a used vehicle because they will lie to you and are just out for your money. More