Premier Nissan Mall of Georgia

Easy In/Easy Out My car handle broke leaving me with the difficulty of getting in and out the driver's door. I went into the Service area, unannounced, and Brooks was My car handle broke leaving me with the difficulty of getting in and out the driver's door. I went into the Service area, unannounced, and Brooks was extremely helpful detailing the part cost and labor. I asked if I needed to make an appointment or leave my car and he responded if I had a few minutes they would get to the situation and I would be back on the road. They did a great job and I was back on the highway. More

Amazing, prompt, committed Committed group to get you the car of choice and willingly listen to your want! Willing to go the extra mile for your satisfaction! Great ! Committed group to get you the car of choice and willingly listen to your want! Willing to go the extra mile for your satisfaction! Great ! More

Great Service, Great Service Tech Called and set up appointment with Gil and he did everything he said he would and in the time he said he would. I appreciate not being told a half ho Called and set up appointment with Gil and he did everything he said he would and in the time he said he would. I appreciate not being told a half hour when it will really take an hour. Got back a clean car with the service finished perfectly. Thank you Gil~ More

Went in for scheduled maintenance and received a new tirew I’m very grateful for the excellent service received. I came in for scheduled maintenance and tire inspection and rotation. I was told by Sherry my ti I’m very grateful for the excellent service received. I came in for scheduled maintenance and tire inspection and rotation. I was told by Sherry my tire was plugged and would need a new tire because of its placement. She went to the service manager after I explained that I bought my car in April and never plugged the tire but was experiencing tire pressure issues since May. Lately it has been getting worse. After explaining my experience and frustrations with the service manager he said he would take care of it. The customer service is exceptional here. I left a happy customer. More

DIssatisfied with hidden costs I mentioned that the tires on the car they were selling me looked old and needed to be replaced and that one tire was very low, they filled up the tir I mentioned that the tires on the car they were selling me looked old and needed to be replaced and that one tire was very low, they filled up the tire with air. before I left I noticed it was missing the tire stem cap, they drove it back to the shop and on the same tire that was low put a cap on it. 2 days later I found a screw in that tire. They couldn't have seen that after working on that tire twice? When we sat down to do the paper work they hit me with $4000.00 extra in hidden fees, not including taxes, but did include a $1200 used car inspection fee, that is absolutely worthless, it could not even be properly explained to me what the fee was for. If I had not been in a situation where I HAD to buy a car that day, I would not have bought that one, I was excited about the car but feel pushed into the finances. the entire process took almost 6 hours. Never. Going. There. Again. More

Fast and convenient Had a great visit, had office area for me to work while it was only a quick wait. Also have a great car wash at no cost Had a great visit, had office area for me to work while it was only a quick wait. Also have a great car wash at no cost More

Great Experience I had a great experience getting my car serviced at Sutherland Nissan. Larry my service assistant was courteous, kind, and quick. He helped predict my I had a great experience getting my car serviced at Sutherland Nissan. Larry my service assistant was courteous, kind, and quick. He helped predict my asks, and got me in and out quickly! Great Job!!! More

great service As usual I had great service and my service advisor- Larry ,made sure everything was checked out so I wouldn't be stranded at night coming home from w As usual I had great service and my service advisor- Larry ,made sure everything was checked out so I wouldn't be stranded at night coming home from work. Thanks again for taking care of my vehicle. More

Good experience. Julian was very helpful and professional. He was not pushy and was able to answer any question that I had. I would definitely recommend him to anyone Julian was very helpful and professional. He was not pushy and was able to answer any question that I had. I would definitely recommend him to anyone looking to buy. More

Great Staff Continue to keep up the Great Work.Even though there's been a few hiccups here or there,the staffs has always been quick to correct any and all issue Continue to keep up the Great Work.Even though there's been a few hiccups here or there,the staffs has always been quick to correct any and all issue concerning my car,and that's the reason why I continue to keep coming.(These Guys Are Great at what they do) More