Premier Nissan Mall of Georgia

Great job initially, lackluster in closing the deal Sales process was great. Finance process was poor. Got through fairly quickly at the dealership. Thought that was it. Over a month later resigning doc Sales process was great. Finance process was poor. Got through fairly quickly at the dealership. Thought that was it. Over a month later resigning documents and cannot get a tag for my car. Dealership that was once very responsive in order to get their initial review done now completely unresponsive. Dissapoointed. More

Fast Service! I had an appointment to get my oil changed before going to work. When I arrived the service rep, Stuart, asked what time I needed to be at work. I tol I had an appointment to get my oil changed before going to work. When I arrived the service rep, Stuart, asked what time I needed to be at work. I told him I expected to be late to work, but was surprised by the quick service and I would have been right on time but for extra traffic due to an accident. More

Certified car with many issues They change me another car due to the bad conditions for the previous one. The car I got was Nissan Sentra 2015. After the purchase day, I found one i They change me another car due to the bad conditions for the previous one. The car I got was Nissan Sentra 2015. After the purchase day, I found one issue which was alignment and I talked to them about that issue, they accepted to fix it. The same day I picked up this car from their service I found a pop sound on the front left when I was driving. I want to return it but they refused and they don’t even want to fix it. All in all, this dealership don’t sell the good car and reason why, they don’t want to give warranties to their customers for used car. It’s not a good place for buying car. More

Very Pleased Wonderful customer service! Very attentive! Very courteous! They fit me in for service on the same day, when I had a small issue with my car. Wonderful customer service! Very attentive! Very courteous! They fit me in for service on the same day, when I had a small issue with my car. More

New purchase Fantastic experience! The car I went in to look at didn't end up working for me financially, so Heath found me an almost identical Rogue that worked i Fantastic experience! The car I went in to look at didn't end up working for me financially, so Heath found me an almost identical Rogue that worked in my budget. Absolutely wonderful experience! More

Excellent Customer Service Friendly/professional staff! I purchased my Altima from Sutherlin Nissan new 8 years ago.Never had a problem with it! My family has purchased 3 other Friendly/professional staff! I purchased my Altima from Sutherlin Nissan new 8 years ago.Never had a problem with it! My family has purchased 3 other Nissans from this location.Sutherlin Nissan goes out of their way to ensure their customers are happy and serviced well! More

Sales That works hard for your business and did an good job finding the vehicles we wanted to look at and finding finance options to get itu payment where w That works hard for your business and did an good job finding the vehicles we wanted to look at and finding finance options to get itu payment where we needed to be. More

Cost total Total cost of service(s) requested should be clearly outlined at time of appointment. Therefore eliminating any questions of discrepancy at time of pa Total cost of service(s) requested should be clearly outlined at time of appointment. Therefore eliminating any questions of discrepancy at time of payment. Thank you. More

Purchased My Very First Car! So elated to have had the opportunity to purchase my very first car with this dealership! They truly do treat you like family. I had the pleasure of b So elated to have had the opportunity to purchase my very first car with this dealership! They truly do treat you like family. I had the pleasure of being assisted by the best sales team (Sylvester & Nesrin), who made the process a breeze. Also, the financial manager Curt Pierce was truly a heaven send who will work tirelessly to ensure you get the best deal possible. Everyone should shop with Sutherlin Nissan Mall of GA! Thank you all again. -Cassidy M. More

Always a great experience at Nissan Mall of Georgia Sherry and the tech team always explain everything. If another question comes up they are quick to answer us. Very pleasing to work with this team on Sherry and the tech team always explain everything. If another question comes up they are quick to answer us. Very pleasing to work with this team on any car issues! More