Premier Nissan Mall of Georgia

Experience was friendly and service was fast. Service departments is always on time. Pricing is reasonable. Estimated time of service is always accurate. Ms. Sherry is very experienced with the Service departments is always on time. Pricing is reasonable. Estimated time of service is always accurate. Ms. Sherry is very experienced with the Nissan brand. More

Great Job Stuart Stuart provided great customer service. He follows we’d up with me throughout the process of my repairs. He was also able to allow me to get a rental Stuart provided great customer service. He follows we’d up with me throughout the process of my repairs. He was also able to allow me to get a rental on the day I took my car to be repaired. Go Stuart!!!!! More

Car buying experience It was a moderately fair experience. It took awhile before I was presented a almost fair price for my trade in and purchasing price . I don’t feel I w It was a moderately fair experience. It took awhile before I was presented a almost fair price for my trade in and purchasing price . I don’t feel I was given a good interest rate for finance, I had a credit score of 799 and was given 6.25% interest rate with 75 months. I feel should have been offered at least 3.25% with 66 months. More

Disappointed I have been getting oil changes / tire rotations with Sutherlin since my purchase of a 2011 Juke. Between myself and my family members a total of five I have been getting oil changes / tire rotations with Sutherlin since my purchase of a 2011 Juke. Between myself and my family members a total of five vehicles have been purchased and serviced at Sutherlin. On 8/23/18 (7:30 am) I had an oil change / tire rotation and as usual was extremely satisfied with the service department. However, my Son dropped off our Versa on 8/23/18 (8:30am) for a Recall Campaign. We were told that we would be contacted by phone when it was ready. At 1:20 assumed that if it was not ready that it should be almost ready. So, I dropped my Son off. 30 minutes later he calls me and he said that he was told that it was a 3-4 hour job. I went back to pick him up and again was told that they would call us when it was ready. At 6:30 we HAD to call them. More

Good but not great The deal in my used Pathfinder was good, we asked for all cost at front and later a $1900 car inspection was added, the deal was still good so we took The deal in my used Pathfinder was good, we asked for all cost at front and later a $1900 car inspection was added, the deal was still good so we took it, Our sales person was not attentive in the after sale, when I called for a key, he made me come when the key cannot be made and made me loose my trip and did not even apologize, but an awesome employee, Moe, came and save the day, he took the time, did the follow ups and made sure I was taking care of. More

Great experience I walked into Sutherlin Nissan with a budget and my son who has a great deal of knowledge about vehicles, he is a mechanic. Our salesperson was Nesri I walked into Sutherlin Nissan with a budget and my son who has a great deal of knowledge about vehicles, he is a mechanic. Our salesperson was Nesrin. When we told her we were looking for a Versa or a Sentra and gave her the budget number she showed us a "manager's Special". It was a 2017 Versa S, red, with only 1100 miles, They had been using it as a loner. I fell in love with the car as soon as I saw it, and even more after I drove it. I have never owned a vehicle myself outright, so this was my first experience purchasing a car, and it was a great one. So, thank you Nesrin and thank you Ryan in the Finance Department. More

Great all around service Very friendly staff they always get me checked in and make sure I get all of the service I need on my car completed. They have a nice area to wait whi Very friendly staff they always get me checked in and make sure I get all of the service I need on my car completed. They have a nice area to wait while you are having your car serviced with snacks, water, and coffee provided for free. They also have a shuttle to take to the mall and drop you off to shop while you car is being serviced. I have always been satisfied with all my visits here. More

Great Salesmanship Came in knowing what we wanted and what we wanted to spend and Corey helped us. He did not try to change our mind or sway us in any way and bet of all Came in knowing what we wanted and what we wanted to spend and Corey helped us. He did not try to change our mind or sway us in any way and bet of all he saved us money from what we were willing to spend. Great service and great salesmanship! When we got back to finance Ryan even saved us more money as he found another incentive that we qualified for. Great job guys!!! More

Super Service Since buying a certified Maxima from Sutherlin, I have used them exclusively to service my 2014 Maxima. Their prices are excellent, the service is fas Since buying a certified Maxima from Sutherlin, I have used them exclusively to service my 2014 Maxima. Their prices are excellent, the service is fast, and they are never try and upsell me for additional work. More

Better than par It was an experience that I didn’t expect.. we came in for a test drive and left the dealership with a truck in less that 2 hrs.. not like other deal It was an experience that I didn’t expect.. we came in for a test drive and left the dealership with a truck in less that 2 hrs.. not like other dealership that they’ll keep you waiting ..there were no blank form to sign .. all are meticulously explained by the salesman (mr. bill) .. over all experience Was excellent... More