Premier Nissan Mall of Georgia

Samantha was pleasant and easy to work, originally I was to work with Kristin but it was changed to Samantha. My recommendation would be #1 allow customers to speak with the mechanic who is actually doing t to work with Kristin but it was changed to Samantha. My recommendation would be #1 allow customers to speak with the mechanic who is actually doing the work on your vehicle if you have questions and secondly be more explanatory as to where the customers vehicle is located once service is complete, it was very confusing to a first time customer. Last but not least it’s a huge turnoff to receive a phone while getting your car serviced to purchase another vehicle. If I were in the market for a new car I’ll initiate any interaction with the salesman/dealership. Have a great day More

Friendly, cordial treatment and excellent service, looking for an alternative for the client, thank you looking for an alternative for the client, thank you More

The service was done efficiently and my car has been running better since the visit. I was also able to work in the waiting room and for that I am very appreciative. running better since the visit. I was also able to work in the waiting room and for that I am very appreciative. More

Not sure where to be gun with this. This place has been annoying me for months. This place has been annoying me for months. More

Service was great, everyone was helpful. They got me in and out in in a little more than an hour. They got me in and out in in a little more than an hour. More

Always doing a great job, never disappointed about the work they do, that’s why I keep coming back. work they do, that’s why I keep coming back. More

We came in just looking for a car and ended up buying one. We dealt with Keith, who was super nice and helpful. The car did have issues with it because it was used and I had to wait almost 2 weeks to get one. We dealt with Keith, who was super nice and helpful. The car did have issues with it because it was used and I had to wait almost 2 weeks to get the car and it did look like new when we got it. The only thing was over spray on the wheel and they told me they would fix it. When we came to pick up the car Keith our salesman was unable to be there so we were dealing with another salesman who just handed us the keys and walked away. Not only that but when we walked in the door to pick up the car we were greeted immediately with the finance guy who immediately asked for his check and when we gave it to him he looked at us and asked if the check would cash. Which in my opinion was very rude to ask someone. It could have been a better experience. I hope this helps and will help in future experiences with other clients. More

The dealership does a superb job in exhibiting excellent customer service to their customers. I was very pleased with my experience at Sutherlin Nissan Mall of Georgia and would recommend them to all my fam customer service to their customers. I was very pleased with my experience at Sutherlin Nissan Mall of Georgia and would recommend them to all my family members and friends. More

The people were friendly, but the salesperson seemed to be dismissive or not as knowledgeable as I thought he would regarding the vehicle I purchased. be dismissive or not as knowledgeable as I thought he would regarding the vehicle I purchased. More

The cost of service at the dealership is expensive, especially when compared to local mechanics. Some things just require the dealership service center. On my last visit, I came in because I received especially when compared to local mechanics. Some things just require the dealership service center. On my last visit, I came in because I received a coupon from the service center for a complimentary oil change. Despite having the same car since 2009, the service dept. could not honor their own coupon because of a VIN number. Why was I mailed a coupon that they couldn't honor? Seemed like a marketing tactic to get me in the door but left me very unsatisfied. After the thousands of dollars I've spent at that specific service center, it was an insult to receive a coupon that I couldn't use. More