Premier Nissan Mall of Georgia

I had an extremely bad experience with Sutherlin Nissan Mall of Georgia, that went on for three years. The manager I worked with was Billy Mreir. My wife didn't want a SUV without a Navigation system. Bill Mall of Georgia, that went on for three years. The manager I worked with was Billy Mreir. My wife didn't want a SUV without a Navigation system. Billy told us no problem, we can add NAV for $1000. Then installed a third-party system which was not what we were expecting but, I never specified, so I figured we'll live with this one. After 3 installs, it never worked, the original system was put back into the car, and installer kept the defective system. Sutherlin would not refund my money. Sutherlin, this is unethical by all accounts. Billy always said it was not their problem and I'd have to get with the installer. The contract to install the unit was between the dealer and installer. The installer would not work with me and said "We'll only refund Sutherlin", which made sense to me as that's who they had a contract with. This went on for 3 years, with no replies from the General Manger, and basically no help from corporate Nissan. At one point Billy said, I don't want the money to come through my department, so I started thinking this is political. 3 years later Billy left Sutherlin. After that a girl at Sutherlin called the installer, and long story short, I got half my money back. Installer said we took too long to get back with them. Which means all those years Billy was lying to me, when he said I'm working on it. It was always one excuse or another. But he's a good talker and I'm a bit too trusting. Corporate Nissan will only contact the dealer and will not help in this situation. My advice: Stay away from Sutherlin, especially Billy Mreir. After it was all done, someone that worked with Billy said he acts like it's his own money and he does this type stuff to everyone. Billy, lying and treating customers this way is unethical and is not even needed. All you had to do was call the installer and you would have had a happy customer. We're now looking to replace the SUV and even though we liked the car, I can never bring myself to consider a Nissan again. More

We were excited to find our car here. We will definitely go back in the future if we need more cars We will definitely go back in the future if we need more cars More

Great service and pleasant place to wait as well. Had the opportunity to test drive a vehicle while waiting and everything was done the right way with my car. Had the opportunity to test drive a vehicle while waiting and everything was done the right way with my car. More

The staff very helpful beautiful dealership salesman was wonderful to deal with finance mgr easy good as well wonderful to deal with finance mgr easy good as well More

I worked with Philip for my very first time buying a car, he was amazing!! Could not have had a better experience. he was amazing!! Could not have had a better experience. More

Mason was so kind, he wasn't pushy, he was great. He listened and he showed me the vehicles I was interested and didn't push different options. Then he was able to show me different options in upgrad He listened and he showed me the vehicles I was interested and didn't push different options. Then he was able to show me different options in upgrades and colors, from his lot and others in the state. More

Great experience, super easy and seem less. Would definitely recommend to friends and family . Super happy with my new fontier Would definitely recommend to friends and family . Super happy with my new fontier More

Muy buena atención, la persona que me atendió de nombre Javier. Muy atento y servicial Javier. Muy atento y servicial More

Great place to go it was a very fast and friendly experience for me will be back on are next car buying adventure experience for me will be back on are next car buying adventure More

I liked the whole experience except for my interest rate , after I pay three payments I will refinance. The sales person was very helpful and knowledgeable, and I met the manager, he was very friendly and h , after I pay three payments I will refinance. The sales person was very helpful and knowledgeable, and I met the manager, he was very friendly and helpful More