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Premier Nissan Mall of Georgia

Buford, GA

4.3
3,835 Reviews
At Premier Nissan Mall of Georgia, we’ve been serving the Buford community for years. When you visit our lot, you’ll find brand–new Nissan models like the ARIYA, the TITAN, and the Rogue. If none of these cars stand out to you, then we also have a huge used inventory that you can explore, which includes certified pre-owned Nissan models. We can help you find your next vehicle today, and once you’re on the ...
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3520 GA-20

Buford, GA

30519

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Showing 3,835 reviews

February 13, 2022

Clean and friendly environment. Good customer service. Great employees and great experience given from the start. More

by BOBBY JUAREZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seung Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Atehortua
Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Jennifer Sutherlin Nissan

February 13, 2022

The lady that replied to my email lied about the car still being available.Had me drive almost 2 hours for nothing. More

by Realmil30
Recommend Dealer
No
Employees Worked With
Jasmine Thomas
Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

Hi Realmil30, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. With the buyers market being so competitive it is difficult for us to hang on to inventory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Emily Sutherlin Nissan Mall of Ga

More
February 11, 2022

Service writer was very professional and kept me informed of my vehicle's progress throughout the entire time. Vehicle was finished within the estimate time. More

by JFWARDELL
Recommend Dealer
Yes
Employees Worked With
Dolfie
Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

February 11, 2022

They are the BEST No hassle no long waits Just AMAZING! I Love my new car! More

by VALENCIAEDWARDS899
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith!
Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

February 10, 2022

Mason and AJ were very attentive to our needs and meeting our expectations. We didn’t need to go elsewhere after starting our search for a used vehicle as we bought from them on our first stop. More

by HENSCH617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason, AJ, Andrey Nikolaev
Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

February 10, 2022

Services was done professional my service rep keep me informed thru the process. I will highly recommend Sutherin Nissan. More

by tonyefoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Defino
Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

February 08, 2022

Returning Car - Customer service goes a long way. Returning Car - Customer service goes a long way. Unfortunately Mason Clark missed out on a deal and we apologize. However, there needs to be ac More

by Ace
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seung Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Clark , Brandon Whiteman, Ryan Palagar, Diego Atehortua
Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

Ace, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (678) 714-1885 so we can work towards a resolution. We look forward to hearing from you. Emily Sutherlin Nissan

More
Mar 25, 2022 -

Ace responded

No thank you. There is nothing to work out. You had the opportunity to connect with me on such day. I have already purchase a new car at another dealership. You need to put your workers through customer service training and how to communicate effectively.

February 05, 2022

I visited the location on February 2nd and was ashamed I had even purchased a vehicle from this establishment. I called prior to my visit to schedule an oil change and was assured I was still within my warr More

by JASMINEDOUGLAS059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seung Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj knanfer, delfino beccera
Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

Thank you for your feedback. I am happy we were able to get this resolved and get the contract re-instated for you. I will speak with the employees as this is no way to treat a customer. Thank you Jennifer Sutherlin Nissan

February 04, 2022

Great service department! Very helpful with my automatic braking issue and resolving it. Thank you! More

by JUDY.830
Recommend Dealer
Yes
Employees Worked With
Ian
Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

February 03, 2022

Always a pleasant experience. They are efficient and through. Bought several cars from Sutherlin and will continue to use them More

by vlhelms1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 24, 2022 -

Premier Nissan Mall of Georgia responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! Jennifer Sutherlin Nissan

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