Premier Nissan Mall of Georgia - Service Center

Great service and very helpful They did a great job in getting my vehicle diagnosed and very helpful in getting me into rental car while mine was being fixed. Thanks for all the hel They did a great job in getting my vehicle diagnosed and very helpful in getting me into rental car while mine was being fixed. Thanks for all the help More

From drop off, to payment, this was a seamless and easy process! Your team was courteous from the moment we arrived until we left! If we need to have our car serviced again, you will be our first choice! process! Your team was courteous from the moment we arrived until we left! If we need to have our car serviced again, you will be our first choice! More

Grace was Very friendly and courteous. I decided not to wait at dealership. It took longer than expected for my car to be ready. (Annoyed this review needs to be at least 25 words) wait at dealership. It took longer than expected for my car to be ready. (Annoyed this review needs to be at least 25 words) More

GREAT Service!! I was greeted by Don, my quoted service time was accurate, and the work that was done on my car was great! Thank you to everyone involved! You are app I was greeted by Don, my quoted service time was accurate, and the work that was done on my car was great! Thank you to everyone involved! You are appreciated. More

It's always a pleasure to have my car serviced at Sutherlin Nissan, Mall of Georgia. The service representative, Sherry Hosch, makes me feel like I'm her favorite person to see walk thru the door. Sutherlin Nissan, Mall of Georgia. The service representative, Sherry Hosch, makes me feel like I'm her favorite person to see walk thru the door. If you go there, for service, ask for Sherry and tell her I sent you! Gay Davis More

Service/Rotate Tires Employees are always friendly and helpful, whether it is the representative I'm working with or not. Dealership is always so clean, especially the bat Employees are always friendly and helpful, whether it is the representative I'm working with or not. Dealership is always so clean, especially the bathrooms! More

Sherry always does a great job. Left car to be serviced and received call for additional service needed. Every thing was done well. Very courteous and customer oriented and helpful Left car to be serviced and received call for additional service needed. Every thing was done well. Very courteous and customer oriented and helpful. Sherry is a very good service rep. More

Stuart was super courteous and answered all my questions. Delivered my vehicle, duly washed, ahead of the promised time. The entire experience was pleasant and warrants a return for future service needs. Delivered my vehicle, duly washed, ahead of the promised time. The entire experience was pleasant and warrants a return for future service needs. More

Excellent customer service. Everyone is friendly, knowledgeable and eager to resolve issues. They had my vehicle cleaned and ready for pickup in much less time than expected. knowledgeable and eager to resolve issues. They had my vehicle cleaned and ready for pickup in much less time than expected. More

Good service As far as the service goes, Sherry, my advisor, was quick to get me checked in and kept me informed to my progress. The service was completed close to As far as the service goes, Sherry, my advisor, was quick to get me checked in and kept me informed to my progress. The service was completed close to the timeframe given. So far, the service has proved efficient. My review of "fair" is due to the uncomfortable feeling I had in the waiting area. I was the 2d person to to get to the area and I was there 2 hours. I never saw a cleaning person, although within the 2 hours or so I was there, I saw anywhere from 2-6 people come in and out. For me, I did not get up and I tried not to touch anything, which made for a very long 2 hour wait. I think if you are going to do business during this COVID 19 time, you need to either limit the number of customers, or expand the waiting room AND clean at least every 15 minutes. One last thing, I am not happy that I can no longer use My one-to-one rewards at this Nissan. And yet, I continue to get emails telling me how many points I have and can use for service. This would have been very helpful to use on my last visit since this is a month I have to also pay income taxes and I was not prepared to spend another $400 on my car. Service and Sherry's work, however, were excellent as usual. More