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Premier Nissan Mall of Georgia - Service Center

Buford, GA

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2,409 Reviews

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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February 26, 2020

No complaint regarding the oil change done, or the time it took. The thing I did not like was the list of 15 items they said needed to be done, 6 of the items where done within the last three months. Are More

by mwhswain
Recommend Dealer
Yes
Employees Worked With
Mike Keen
Mar 12, 2020 -

Premier Nissan Mall of Georgia responded

We are disappointed to hear that you did not have a more positive experience with us at Sutherlin Nissan Mall/ga.. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 714-1885. We look forward to hearing from you.

February 25, 2020

Sherrie Hosch service advisor got me in without an appointment and Andy Shafer was able to service my car .I appreciate the staff at the service department accommodating my needs. More

by apejogger
Recommend Dealer
Yes
Employees Worked With
Andy Shafer technician , Sherry Hosch
Feb 28, 2020 -

Premier Nissan Mall of Georgia responded

Apejogger, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

February 25, 2020

No big issues with service as a whole I stay about 2 to 3 hours for service everyone was nice and professional and once again Thank you I could have used Nissan right by my home but I chose this location More

by bridgewater2245
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Feb 28, 2020 -

Premier Nissan Mall of Georgia responded

Bridgewater2245, your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!

February 25, 2020

Efficient and friendly service. Prices are very competitive. I drove the extra miles to avoid local Nissan service center. I would highly recommend this dealership for Nissan service. More

by suebee
Recommend Dealer
Yes
Employees Worked With
Stuart Spradley
Feb 28, 2020 -

Premier Nissan Mall of Georgia responded

We are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 25, 2020

Excellent dealership. Staff is very nice. Facility is very clean. Service department is excellent. Mike in the service department is the best. They're very knowledgeable and very professional. More

by GREGORYWRIGHT45
Recommend Dealer
Yes
Employees Worked With
Mike Keen
Feb 28, 2020 -

Premier Nissan Mall of Georgia responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! We hope to be of service to you again in the future. Best wishes, Sutherlin Nissan Mall/ga

February 23, 2020

Oil and filter change. No Problem! Pleasant and quick service from Grace my Service Consultant. She kept me informed at all times and was right there when they finished my car. More

by GARYWMAJOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Feb 28, 2020 -

Premier Nissan Mall of Georgia responded

Garywmajor1, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! We hope to be of service to you again in the future. Best wishes, Sutherlin Nissan Mall/ga

February 21, 2020

Everyone is very friendly and knowledgeable. All my questions were answered and my trip to the service department was completed with no problems. It was a great experience. More

by DBBKOSKINAS
Recommend Dealer
Yes
Employees Worked With
Mike Keen
Feb 28, 2020 -

Premier Nissan Mall of Georgia responded

Hi Dbbkoskinas, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Sutherlin Nissan Mall/ga

February 21, 2020

Pleasant reception (Grace) and Service I was pleased with a smile and pleasant reception from Grace. As I said my name, she said I have you right here with a smile. As I waited for serv More

by ssbearse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace, and Garry
Feb 28, 2020 -

Premier Nissan Mall of Georgia responded

Ssbearse, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sutherlin Nissan Mall/ga!

February 21, 2020

I came in early for my appointment, from the guy outside the service area to the cashier at check out, it was an amazing experience! Mike was beyond thorough and so helpful, it's the perfect customer servic More

by 2amylynn
Recommend Dealer
Yes
Employees Worked With
Mike Keen
Feb 28, 2020 -

Premier Nissan Mall of Georgia responded

2amylynn, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to be of service to you again in the future. Best wishes, Sutherlin Nissan Mall/ga

February 21, 2020

Great Service As Always! Had a great service experience! All items were addressed and in a timely manner. Ruben goes the extra mile to make sure all our questions are answered More

by Need 4 Speed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlene Majuste, Ruben Hernandez
Feb 28, 2020 -

Premier Nissan Mall of Georgia responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Have a great week!

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