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Premier Nissan Mall of Georgia - Service Center

Buford, GA

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2,409 Reviews

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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February 20, 2020

Great Service. Most importantly, answered all of my questions without a negative attitude I am paying a lot to keep up the car and it helps to have a positive experience when I walk into the deanship More

by Marthawoods16
Recommend Dealer
Yes
Employees Worked With
Seung Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Tran, Diego Atehortua
Feb 24, 2020 -

Premier Nissan Mall of Georgia responded

Marthawoods16@gmail.com, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2020

Another great service Great full service. Excellent as always I recommend this service to everyone I know. Great products and they go the extra mile to make things right More

by ATWELLDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
Feb 24, 2020 -

Premier Nissan Mall of Georgia responded

Thank you so much for your positive comments about Sutherlin Nissan Mall/ga! We hope to be of service to you again in the future. Best wishes, Sutherlin Nissan Mall/ga

February 20, 2020

Ruben was nice and friendly. I went in for an oil change he helped me out gave me an estimated time of when it would be ready. I didn’t set an appointment and sure enough it was ready around the time he pro More

by RZapata
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Feb 24, 2020 -

Premier Nissan Mall of Georgia responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan Mall/ga. Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2020

Accurately assessed maintenance issues and presented estimates and options that allowed me to select and approve online. This saved me valuable time. Thank you Ruben!! More

by jackwill1
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Feb 24, 2020 -

Premier Nissan Mall of Georgia responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2020

Service for Oil Change and Recall x2 This was the second time I had taken my 2019 Murano in for oil change and a simple recall on the back camera, everything seemed to go fine this time, More

by marrington1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Mar 17, 2020 -

Premier Nissan Mall of Georgia responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

February 19, 2020

Flat Tire Repair Found that I had a screw in the middle of my tire - dealership fixed me right up plugging the hole and got me back on the road quickly! More

by LSAINOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Urreago
Feb 24, 2020 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave a review for us at Sutherlin Nissan Mall/ga. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Thanks again for Sutherlin Nissan!

February 19, 2020

Mike was great, he always gives amazing support and service. He makes sure you are satisfied with the service. Thank You, Mike and Nissan for your service. More

by Lbshields
Recommend Dealer
Yes
Employees Worked With
Mike Keen
Feb 24, 2020 -

Premier Nissan Mall of Georgia responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! Thanks again for taking the time to leave us this information about your recent visit. Thanks for choosing Sutherlin Nissan!

February 18, 2020

Routine service. Everything as expected Courteous, prompt attention. Thanks for taking care of me as expected. I’ll be back in 3 months for next service More

by jay.seward.mail
Recommend Dealer
Yes
Employees Worked With
Mike Keen
Feb 20, 2020 -

Premier Nissan Mall of Georgia responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2020

Mr. Stewart did a great job taking care of me even though my service advisor Sherri was late. I highly recommend that service department has meeting about helping each other. There was a gentleman next to Mr More

by aazizi409
Recommend Dealer
No
Employees Worked With
Sherry Hosch, Stuart Spradley
Mar 17, 2020 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 18, 2020

excellant Timely service completed as promised. Waiting area very nice. Everyone was very nice. Cost was as expected nad car was returned clean and on time More

by CJAUSTIN51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Spradley
Feb 20, 2020 -

Premier Nissan Mall of Georgia responded

Cjaustin51, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan Mall/ga. Please let us know if there is anything else we can do for you; we are more than happy to help!

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